Customer Engineer Female Graduate Jobs in Noida

The Job Opening for Customer Support Engineer. Candidate Has to Install and Assist in Computer Installation, Customer Complaints.

We are looking for 10 Customer Support Engineer Posts in Delhi, Jawaharnagar(GujaratRefinery) Rajkot, Mysore Banglore Highway, Pune, Ahmedabad, Gurgaon, Punjabi Bagh, Delhi, Punjab Mata Nagar, Ludhiana, work from home with deep knowledge in Communication, Typing, Customer Support and Required Educational Qualification is : 12th Pass, 10th Pass call at 7984748267 or whatsapp me your resume only females

Performance Monitoring and Analysis:Monitor and analyze the performance data of solar energy systems using monitoring tools and software.Identify any deviations or issues in energy generation and system performance.Diagnose and troubleshoot technical problems related to solar panels, inverters, wiring, and other components.Fault Diagnosis and Repair:Respond to service calls and customer inquiries regarding system malfunctions or issues.Conduct thorough fault diagnosis to identify the root cause of system failures or performance issues.Repair or replace faulty components, such as inverters, sensors, wiring, or connectors.Test and validate system functionality after repairs or replacements.Customer Support and Communication:Provide technical support and guidance to customers regarding solar energy system operation, maintenance, and troubleshooting.Communicate effectively with customers, addressing their questions, concerns, and providing regular updates on service requests.Offer recommendations for system optimization and energy efficiency improvements.Documentation and Reporting:Maintain accurate records of service activities, including service reports, repair logs, and spare parts inventory.Document findings, diagnoses, and solutions for future reference.Generate service reports and submit them to the appropriate department

Job DescriptionProvide technical support for GPS devicesTroubleshoot hardware & software issuesAssist with installation & configuration.Strong knowledge of GPS tracking systems & troubleshooting.Exp. installation, issue resolution.Familiarity with CRM software & ticketing tools.Configuration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf MotivatedCompany Profile:Geotracker Mobile Resources Management Private LtdGeotrackers is a ten year old tech company, offering M2M & IoT solutions like GPS vehicle tracking, to over 500 organizations such as ICICI, DTDC, Pepsi, Delhi & Kolkata Police, Mumbai Airport, etc on pan India basis.A venture by IIT/IIM alumni, we are leading provider of GPS/GPRS based vehicle tracking solutions. Our solutions are in use with blue-chip private sector companies like ICICI Bank, DTDC Courier, Pepsi, Dominoes, Mother Dairy, Nestle etc

Job DescriptionProvide technical support for GPS devicesTroubleshoot hardware & software issuesAssist with installation & configuration.Strong knowledge of GPS tracking systems & troubleshooting.Exp. installation, issue resolution.Familiarity with CRM software & ticketing tools.Configuration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf MotivatedCompany Profile:Geotracker Mobile Resources Management Private LtdGeotrackers is a ten year old tech company, offering M2M & IoT solutions like GPS vehicle tracking, to over 500 organizations such as ICICI, DTDC, Pepsi, Delhi & Kolkata Police, Mumbai Airport, etc on pan India basis.A venture by IIT/IIM alumni, we are leading provider of GPS/GPRS based vehicle tracking solutions. Our solutions are in use with blue-chip private sector companies like ICICI Bank, DTDC Courier, Pepsi, Dominoes, Mother Dairy, Nestle etc

Provide aftersales service to CIJ Printers supplied in the industries.Generate business by selling CIJ Printers /AMC / Spares Daily visit to different industries and collect data to generate new business

Educational Qualifications: Graduate of Bachelors Degree preferably in Engineering but open to any graduate of a Bachelors Degree with extensive customer service management experience in automotive, consumer durable or tyre industries.Position Description: This position has overall responsibility for developing Indian Customer Service strategy and ensuring its proper and consistent execution. The scope of responsibilities covers both the domestic business and the third-party export business.Principal Responsibilities: Lead Customer Service function of Client India. This will be achieved by benchmarking practices with leading consumer durable / auto companies and using technology tools like mobile apps to ensure seamless resolution of Issues and optimize customer satisfaction. Enhance team performance and productivity by strategic management of resources and process improvements.Customer Service operations: Leading the delivery of customer service to Client customers across regions through the Regional Customer Service team.Field Engineering:Technical Adjustment for all products and adherence to AOP.Ensure Focus test are done as per requirement of Q Tech / MarketingImprovements for minimizing adjustment losses & complaints exhibiting continuous improvements.Devise strategy around technical training on tyre inspections.Call Centre Management: Registration, allocation & tracking system for customers / Dealers / OEs.Create capability to converse in regional languages.Leverage call-centre for market insight through periodic dealer surveys etc.Dealer Satisfaction Achievement:Drive overall customer satisfaction metrics as measured by annual third-party survey.Develop and implement clear set of KPIs that take Client to the path of being the unquestioned leader in aftersales service for both PBUs.To achieve > 80% Dealer Satisfaction ratio through relevant and effective measures.Complaint Resolution Management:

Job Openings for 1 Customer Engineer Job for Freshers in Delhi having Educational qualification of : Professional Degree with Good knowledge in Audio Visual Engineer etc.

E-mail configuration Installation & Troubleshooting:- Antivirus, MS office, Mailing clients and other software- Hardware, Desktop & Laptops- Network Printer & Scanner- Operating System - Windows Patch management for desktops, laptops Troubleshooting all network and application issues Expertise in replacing the laptop hard disk, Mother Board, Battery , Ram Etc