CSR Executive Job Vacancies in Hyderabad

Hiring for 2 CSR Executive Jobs in Hyderabad, with minimum 2 Years Experience,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in CSR etc.

Greetings from Intouch CX!We are hiring for International Chat Process only for immediate joiner( Customer support)Interested Candidates can call the below number:Whatsup Your CV Roles & Responsibilities:Support through Chat.Respond to customer complaints in a professional manner.Attempt to resolve complaints successfully in accordance with established guidelines.Coordinate with the co-workers, lead persons and other departments as appropriateActively listen to the customer, and show empathy and patienceAbility to build rapport with the customer.Ability to overcome objections and ask for the business.Key Skills:Preferred candidates with understanding on eCommerce websites.Knowledge of mobile / computing products.Should possess effective written communication skills and comprehension skills.Ability to work in a fast-paced, hectic, changing environmentAbility to organize and follow up multiple tasks/details with accuracy and timelinessExcellent Typing Speed: (At least 30 wpm).Excellent interpersonal, intrapersonal skills, team player.Eligibility Criteria:Undergraduate & above (No backlogs & Not pursuing any regular studies).0 to 5 years of experience in the call center industry, preferably in Chat/Email OperationsMinimum understanding of Customer Service.Immediate joiners are preferred.Willing to work in Night Shifts/ Late Night Shifts.Willing to work from officeInterested Candidates can call the below number:

Akshaya Vidya foundation is a not for profit organization based in Hyderabad. Our mission is to transform the lives of children in slums with the power of education. Our vision is to be part of a society where every child has the access to quality education irrespective of his or her background and develop their full potential.We currently run 120 centres in various slums in Hyderabad.The segment incharge is a managerial role with 5 to 6 reportees ( Cluster Coordinators). This role requires commute within Hyderabad to various slums everyday.Roles and Responsibilities Manage 30 centres in slums where children are taught Analyse attendance data to understand which centres are not performing well Analyse student learning outcomes based on test results and identify centres where intervention is required Ensure that all the cluster coordinators in your team are following the due systems and processes set by the leadership team Work with the academic coordinator and academic head to ensure that academic delivery is of highest standards Have dinner at least 4 times in a week in students home to ensure that AVF culture is established in the centres Timely reports to leadership team about Centre Performance Visit centers everyday Plug loopholes in the system Conflict ManagementQualifications and Skill Sets Bachelors Degree with 1 year work experience in any field Excellent written and spoken English skills Fluency in speaking in Telugu MS Office knowledge is a must especially MS Word and MS Excel Mon to Saturday 11 am to 8 pm timings Once a month weekend working for running camps for tutors Interpersonal Skills must be goodTravelling Job within Hyderabad