ReLiva Physiotherapy is a physiotherapy specialist with a wide network of Physiotherapy clinics, outsourced physiotherapy for hospitals and home visits.We have about 40 clinics across 10 cities in India.We are looking for a customer service executive.The role and responsibilities will be:1.Answer phone calls in a more professional manner and provide information about the service as required by the customer2.Keep records of interactions with customer; keeping record of details of customer complaints, inquiries, and comments3.Follow up customers and their complaints; ensuring that customers requests are attended to accordingly.4.Providing complete information about the product to the customer.5.Solving all service related issues of the customers.6.Maintaining and updating the information of the customers regularly.7.Providing the best possible solution to the queries of the customers.