1.Customer interaction to ensure CSat (customer satisfaction) at all times
2.Customer grievance handling and conflict resolution.
3. Profiling customers based on data viz. patient details, past transactions, complaints etc. and system updation of...
Key Skills : customer service executive,customer relation manager
Identifying And Pursuing New Opportunities,
- Identifying Leads/Prospects, Diagnosing The Client Needs, Executing A Sales Plan, And Providing Solutions Through The Consultants, To Address Client Needs
- Understand And Execute The Sales Cycle.\r...
Key Skills : track record of achieving the targets,communication skills,negotiation skills,relationship management capabilities,excellent presentation and writing...
• You will play a lead role in defining the service scope for IBM Managed Network Delivery and delivering remote management services for Cisco/Checkpoint Network Devices, Firewalls, VPN\'s & VOIP Devices.
• You will act as the focal point for ...
Exciting Openings for Team Lead - International Bpo
- Ensures Service Level Agreements (slas) for the Process are Met as Agreed Upon with the Requirements.
- Manages Performance of Individual Team Members Through Performance Management, Career Pl...
Key Skills : team leader,customer support officer,customer service executive,team handling,people management,team building
Job Description
Urgent Requirement for Outbound Sales Process(US Shift)
Candidate should willing to work in outbound sales process.
This process is related to US generic pharmacy process.
Candidate should have an experience into outbound sales
...
- Customer service & handling team of 35+ agents. Coaching, mentoring, guiding team, Driving CSAT.
- Handling Customer Escalations.
- Ensuring the TAT & SLAs are met.
- Manages day to day operations of the process.
- Needs to work closel...
Key Skills : team leader,customer service officer,inbound voice,customer service engineer,team management,team handling,people management,team building
RS 1,25,000 To 2,25,000 Gaya, Hajipur-Vaishali, Muzaffarpur, Patna
Manage The Daily Team Activities And Ensure The Daily Operations Run Smoothly.
Drive Team Adherence And Manage Monthly Scheduling.
Handling Escalations
Manage Key Business Metrics Like Sla\'S, Sow And Csat
Run Reports & Conduct A Thor...
Key Skills : call center executive,customer care executive,bpo executive,kpo executive,tech support executive,customer care...
Key deliverables:
Backup and Recovery process, installing new OS, BootCamp conversion.
Having good knowledge and expert in analyzing various kind of logs when it comes to error handling and analyzing issues (Parallels Tools lo...
Key Skills : tech support,international bpo,technical support
Job Description
Customer interaction to ensure CSat (customer satisfaction) at all times
Customer grievance handling and conflict resolution
Profiling customers based on data viz. patient details, past transactions, complaints etc.
and system ...
Key Skills : customer relationship manager,client support executive,customer services executive,customer...
1. Organize and Manage quality assurance function in close co-operation with the customers and with the Company’s Management. Designing the Continuous Process Improvement plan and schedule for implementation of Continuous Improvement Activities.
2...
Department : Service Delivery
Process : Blended Support (Chat & Voice)- Customer Service
Experience : 6 months + Experience in International BPO
Salary Package : As per Company Standards
Shift Timing- Rotational Shift
Working Days – 6 Days...
Key Skills : process associate,sr. process associate,service delivery management
RS 1,25,000 To 2,25,000 Central Delhi, Faridabad, Gurgaon, Greater Noida, Delhi
International Voice, Inbound Process, US Shift, Tech Sales / Collection
Candidate should possess very good communication skills
Candidate with good customer service skills would be preferred
Candidate should have 0-6 year of experience in Internat...
Key Skills : tech sales executive,customer care executive,bpo executive,call center executive,call...
To monitor and improve the governance in the areas of endpoint, mail and internet access to deliver maximum uptime and security to businesses within defined SLAs.
1. Manage incidents, problems and changes for the core infrastructure and services.
...
RS 1,50,000 To 4,50,000 West Delhi, Gurgaon, Noida
Key Responsibilities:-
- Receive and resolve customers tech related issues in our fast paced call and web based operations center.
- Respond to customer inquiries received via live chat
- Sell iYogi Subscription Plans and enroll customers as per...
Key Skills : technical assistant,tech support executive,inbound voice,tech support associate,sales
Read Only if It Relevant to You.
greetings from Evoke Hr, Ahmedabad.
we are An Executive Search & Hr Consultancy is a Young Emerging Organization Established By Hr Professionals with the Objective of Providing Comprehensive Staffing & M...
Key Skills : senior manager,customer service manager,customer service associate
Department : Service Delivery
Qualification : Undergraduate’s/ Graduates/ Diploma Holders
Experience : 1 year+ Experience in International BPO
Shift Timing- Rotational Shift
Working Days- 6 Days per Week
Roles &Responsibility:-
- Ab...
Key Skills : service delivery process,voice process,bpo team leader
Dear candidate,
Greetings from PSRTECHNO SERVICE!!!
Job Description:-
Designation : Process Associate/ Sr. Process Associate
Department : Service Delivery
Process : Blended Support (Chat & Voice)- Customer Service
Job Openings : 160
Qu...
Key Skills : process associate,sr. process associate,customer care executive,customer...
Customer Relationship Manager position at Mumbai, for a leading home healthcare company.
Company Profile -
The company, a brainchild of three IIT alumni has been serving in Mumbai since December 2014 and has helped 1000+ people heal at home. The...
Key Skills : customer relationship manager,client support manager,public relation executive,public...
Customer interaction to ensure CSat (customer satisfaction) at all times
Customer grievance handling and conflict resolution
Profiling customers based on data viz. patient details, past transactions, complaints etc. and system updation of same Hand...
Receive and resolve customers tech related issues in our fast paced call and web based operations center.
Respond to customer inquiries received via live chat
Sell Tech Support Subscription Plans and enroll customers as per process & polici...
Key Skills : L1 Tech Support Advisor,Customer Service,Inbound Process,Outbound Process,Call Center Executive
RS 1,25,000 To 2,50,000 Gaya, Hajipur-Vaishali, Muzaffarpur, Patna
Manage The Daily Team Activities And Ensure The Daily Operations Run Smoothly.
Drive Team Adherence And Manage Monthly Scheduling.
Handling Escalations
Manage Key Business Metrics Like Sla\'S, Sow And Csat
Run Reports & Conduct A Thor...
Key Skills : call center executive,customer care executive,bpo executive,kpo executive,tech support executive,customer care...
Customer Relationship Manager position at Mumbai, for a leading home healthcare company.
Company Profile -
The company, a brainchild of three IIT alumni has been serving in Mumbai since December 2014 and has helped 1000+ people heal at home. The...
Key Skills : customer relationship manager,client support manager,public relation executive,public...
Dear Aspirants,
Greetings!!
We have an immediate requirement of L1 Support Engineer with a Multinational Company.
Experience : 1- 4 yrs
Work Location : Manyata Embassy Business Park
Shift Timings : US Shift (5 pm - ...
Key Skills : l1 support engineer,desktop support engineer,technical support executive,technical support
Job Description
Customer interaction to ensure CSat (customer satisfaction) at all times
Customer grievance handling and conflict resolution
Profiling customers based on data viz. patient details, past transactions, complaints etc. and system upd...
Key Skills : customer relationship manager,customer support executive,client services executive,client...
2. Designation: - “Assistant Manager” (Female) Indore (5 Opening).
• Ability to Handle Team Size of 25 to 35 CCEs for Inbound process
• Maintain team discipline and actively involved in the performance of the team based on company goals...
Key Skills : team leader,team management,customer care,bpo,voice process
Customer interaction to ensure CSat (customer satisfaction) at all times.
Customer grievance handling and conflict resolution.
Profiling customers based on data viz. patient details, past transactions, complaints etc. and system updation of same.
...
Looking for experience candidate who is well versed towards IT Support segment. Find the JD in below;
Location: Andheri Kurla Raod, Andheri (East), Mumbai
Function: IT Support Services
Role: Support Executive
Designation: Technical S...
Key Skills : technical support executive,technical support engineer,technical support officer,technical support,tech support,customer support
