follow up customers via out bound calls & to inform them to finish debt amount (unpaid EMI & loans), bank ke loan defaulter customers se payment collection karna hai. Freshers, Experience, DRA- Non DRA sab apply kar sakte hai.
Good Knowledge About Payment Collection Accounts ReconciliationClient ManagementBPO OperationsNegotiation SkillsCollections RecoveryConvincing PowerStrategic Communication
Preparing Invoices for the clients before 5th of every month Post payment details for the branches by monitoring the statements ondaily basis Posting balance amount on daily basis Process mail to the clients concerning billing, invoicing & paymentupdates Continuous follow up with the clients for releasing the payments on time Communicate with clients about billing discrepancies Devise a plan for clearing old outstanding payments for all the clients Contacting customers and informing them of their overdue bills. Negotiating suitable payment plans. Writing final notice warnings to customers when payments are not beingmade. Instituting legal action when customers fail to pay their debt. Responding to customer queries.