Collections Recovery Job Vacancies in Puducherry

1. Sales & Customer AcquisitionIdentify and approach eligible women customers in assigned areas.Promote group loan products and explain loan terms, interest, and repayment schedules.Form women Self-Help Groups (SHGs) / Joint Liability Groups (JLGs).Conduct group meetings and motivate customers for loan availing.2. Loan Processing & DocumentationCollect KYC documents and verify customer details.Conduct preliminary credit assessment and group verification.Assist customers in completing loan application forms.Coordinate with branch and credit teams for loan approval and disbursement.3. Collection & Portfolio ManagementCollect weekly/monthly loan installments and interest from group members.Ensure 100% on-time repayment and follow up on overdue accounts.Maintain accurate collection records and update systems daily.Handle delinquent cases and ensure recovery as per company policy.4. Customer Relationship ManagementBuild strong relationships with women customers and group leaders.Address customer queries and grievances professionally.Ensure customer retention and repeat loan business.5. Compliance & ReportingFollow company policies, RBI guidelines, and ethical lending practices.Prepare daily field visit, sales, and collection reports.Attend review meetings and training programs regularly.

The Field Collection Executive is responsible for visiting clients to collect overdue payments, ensure proper documentation, and maintain strong relationships with customers. This role requires excellent communication skills, a high degree of professionalism, and the ability to work independently.