Collections Recovery Job Vacancies in Ludhiana

## Loan Recovery Agent - Field Job DescriptionA **Loan Recovery Agent (Field Executive)** is responsible for visiting customers who have overdue loan payments and helping the company recover outstanding amounts while following company policies and legal guidelines.### Key Responsibilities- Visit customers at their registered/residential/business addresses for payment follow-up.- Contact customers regarding overdue EMIs and outstanding loan amounts.- Explain the overdue amount, payment options, and applicable company procedures.- Negotiate payment commitments and follow up on promised payment dates.- Collect payments through approved company channels and provide proper acknowledgment.- Maintain accurate records of customer visits, discussions, and payment commitments.- Submit daily/weekly field visit and recovery reports to the supervisor.- Coordinate with the collection team and branch office regarding difficult or disputed accounts.- Handle customer queries professionally and escalate complaints when required.- Meet assigned recovery targets while maintaining professional and respectful behavior.- Follow all company policies, customer-protection requirements, and applicable laws.### Required Skills- Good communication and convincing skills.- Comfortable with field travel and meeting customers.- Basic knowledge of smartphones, apps, and data entry.- Ability to handle difficult conversations calmly.- Basic knowledge of Hindi/Punjabi/English can be useful depending on the location.- Two-wheeler and valid driving licence may be preferred for field work.### Typical Job Profile**Position:** Loan Recovery Agent / Field Collection Executive**Department:** Collections / Recovery**Work Type:** Field-based**Experience:** Freshers may be eligible; experience in banking, finance, sales, or collections is an advantage.**Reporting:** Collection Officer / Branch Manager / Collection Manager.

Need male candidates for collection recovery

NEED CANDIDATES WHO COLLECT EMI FROM CLIENTS ON DAILY BASISINTERESTED CANDIDATES

Designation: Collection and Recovery Executive Qualification : 12th Pass Experience : 0 to 3Yrs Salary : 12000 to 15000 PM + IncentiveIndustry : Finance Location : Chandigarh , IndiaSkills Required : Good Communication Skills , Smartphone Job Role &Responsibility : Collection Two Wheeler and Three Wheeler Emi Cash collection from Loan Defaulters. To ensure recovery as per the assigned KRAs Proactive in coming up with suggestion in policy changes on collections. Maintaining proper Feedbacks of each contract and provides the same as and when requested. Maintain MIS of recoveries done and their month/quarter/year end status Ensure adherence to SOP. To adhere to the NBFC processes and procedures To adhere to Collection audit requirement

Responsibilities: Debt Recovery Agent Visiting Clients And Informing Them Of Unpaid Debts Handle Client Grievances About The Unpaid Debts And Provide Timely Response Clear Up Any Client Confusion About Product Policies And Agreements Searching Publicly Available Databases And Documents To Locate Defaulters Initiating Legal And Repossession Proceedings If Debt Recovery Fails

Designation: Collection and Recovery Executive Qualification : 12th Pass Experience : 0 to 3Yrs Salary : 12000 to 15000 PM + IncentiveIndustry : Finance Location : Chandigarh , IndiaSkills Required : Good Communication Skills , Smartphone Job Role &Responsibility : Collection Two Wheeler and Three Wheeler Emi Cash collection from Loan Defaulters. To ensure recovery as per the assigned KRAs Proactive in coming up with suggestion in policy changes on collections. Maintaining proper Feedbacks of each contract and provides the same as and when requested. Maintain MIS of recoveries done and their month/quarter/year end status Ensure adherence to SOP. To adhere to the NBFC processes and procedures To adhere to Collection audit requirement