Client Technical Support Specialist Jobs

Looking for a Civil/Environment Graduate/Postgraduate Engineers1. Exp. in water / waste water domain2. Design exp. will be preferred.3. Knowledge about WTP/STP/ETP preferred4. Exp. in client handling/team handling

1. Collection of all the Documents, Cheques, Photos with to open investment accounts for Mutual Funds, Equity Broking and For Life, Health and Accidental Insurance2. KYC Completion of Clients,3. Client Data Gathering and Completion of Risk Profiling.4. Completion of the Mutual Fund Account and Equity Broking Account Opening Forms, Insurance Proposal Forms5. Submission of Forms to Cams, Karvy, Respective AMCs, and Insurance Companies6. Scanning of Documents and Uploading to the CRM Drive of Respective Clients and other Web Portals7. Be able to carry on transaction online through invest well/ Red vison/Wealth Magic / Revision etc through the BSE Star MF and MF utility and Mister Bond platform.8. Should be able to work and update the Data on Red vision/ Invest well Software etc9. Checking if the feed is Updated and Data Reconciliation and Data Management.10. Check the Clients Investments and Check whether Clients portfolios are matching with their Financial Goals, If there is major deviation then immediately bring that to the notice of the senior.11. To be able to crosscheck that the investment, redemption, purchase has been effectively done and communicate to client.12. Be able to do portfolio review of the Investments of the Client.13. Be able to generate various kinds of reports and to send to the client regularly.14. Prior Experience in Share Trading Platform Preferred.15. FIND THE NEW OPPORUNITIES FOR THE NEW BUISNESSPreferred Qualifications: Graduates and Undergraduates in BCom, BFM, BFA, BFI, BBI, BMS, BBM.Required Knowledge and Skills: English Reading and Writing Skills,Fluency in Bengali and HindiComputer Knowledge - Word, Excel, Power Point, E Mailing Skills, Social Media Marketing, Investment Markets and Products Knowledge, Tax Knowledge etc.Special Trait & Qualities: Good Communications Skills, Self-Discipline, Punctuality, Growing Mindset, Open for Feed back, Team Player. Past Experience: 1 to 2 Years Experience.

Achieving the company order income targets in assigned area mainly into Automobile industry To prepare business plan and update on Weekly basis and share the report with BU head. Representing the company in exhibitions and in-house customer seminars or customer days. Developing New market / untapped opportunities for different Product range in areas assigned for Business Development & Sales. Sold over 20 machines in North India to Tier-1, Tier-2 and OEMs. Knowledge on complete process and application of Cleaning machines Tender submission, complete presales & post sales activities Managing and updating enquiry status by conducting everyday meeting with a team size of 10-12 members. Engage in techno-commercial discussions with client, consultants for business development in Respective region. Responsible for managing all project related activities like design, Manufacturing & dispatch with planning team. Responsible in procuring bought out items both domestic and international imports. Responsible for complete enquiry and order follow up of Rolling Mills equipment and Gearboxes. Handling of logistics and commercial documentation like invoicing, Excise & payments Etc. Working on Search Engine Marketing and Pay Per Click modules. Estimation & Costing of Spares and Mill Equipments. Preparation of offers for Revamping & Re furbishment activities. Played a key role in improvement of sales and service section. Experience on working of ERP and CRM software. Identification & selection of suitable machine as per customer application in order to achieve their job through quality and accuracy. Commencing technical and commercial discussions and attaining customers requirements as required by the team. Knowledge of machines and material procured on high sea sales (HSS) and local basis. Ensuring continuous interaction with customer to make sure that area of concern can be worked upon for improved service levels. Ensuring

Job DescriptionThe candidate should have the ability to help customers via Online Chat, Phone, or Remote Support.Responsibilities1. Identify customer needs and assist customers in selecting suitable products.2. Update our internal databases with information about technical issues and useful customer conversations.3. Discuss feature requests and workaround with team members.4. Inform customers about new features and functionality while installing our software via a remote support tool.5. Following up with customers to ensure their technical issues are resolved.6. As required, take on additional responsibilities on an ongoing basis.Key Skills/Knowledge1. Ability to communicate effectively in English and Hindi, both written and verbally2. A good understanding of computing (e.g. Windows 7, 8, 10, and MS Office) is required.3. The ability to multi-task and work with speed and accuracy4. A basic understanding of financial services (NSE, BSE, MCXMin Education Qualification:- Graduate (B Com or B Sc or Diploma Engineer or BBA or BCA or M Com or MBA)Interview Time - 10 am to 4 pm (Monday to Saturday)Location:- 9th Floor (STPI), Tower One, GIFT City, Gandhinagar, Gujarat. 382355

POST: Server Manager TECHNICAL SKILLS:Working experience of Managed Cloud Web Hosting and server management. SSD Hosting management is a plus. Preferences will be given to those who has core level SSD Hosting mana experiences.Hands on experience of wordpress and woocommerce hosting.Must know speed optimization and performance boosting. Working knowledge of Cloudways cache and CloudwaysCDN is a plus.Must know website or apps cloning, site monitoring, and creating space for web and apps to the server end.Excellent knowledge of Apache and NGINX web servers management, as well as PHP-FPM and MySQL/MariaDB database configuration and management.Must know server level compatibility testing of various versions of PHP.OTHER SKILLS:We are looking for an experienced individual who understand his responsibility and willing to work on emergency situation. He/she must be ready to run extra mile in order to achieve the goal.Salary is not constraint for the right candidate.

Duties and responsibilities Provide technical and application support via phone as per the queues and customer needs. Understand the issue reported and ensure accurate resolution to customers, backed with complete documentation. Develop skills on problem analysis and resolving technical issues using it as learning while troubleshooting support cases real-time, including the correct use of knowledge base articles. Contributes to new procedures and updates as needed. Works closely with Level 2 engineers to communicate and duplicate customer issues (in lab) and solve complex problems to provide customers with all-in-one support and solution experience. Adherence to specific day-to-day work instructions: case management in Salesforce, reporting, meeting the SLAs and FCR (First Call Resolution) targets specified by the Sr. Manager.Qualifications Only Science Graduates/Post GraduatesExperience Technical Customer Support experience from 1-3 years in troubleshooting; relevant exposure and experience in software applications (Android & iOS), building management systems, access control systems, enterprise & building system integrations, APIs, BACnet, HTTPS, server-based offerings, and calendaring systems (i.e., Outlook, etc.) is desirable. Voice and phone support experience is a must (especially North American region) Electronic background would be an add on skillKnowledge, skills, and abilities required Excellent verbal and written communication skills (email writing skills) Good overall knowledge of related software offerings Basic level of proficiency in Microsoft Office Excel and Outlook Strong customer service know-how Good interpersonal and problem-solving skills Ability to work independently and / or in a team environment Ability to work in shifts: all time zone in US (primarily 5.30pm to 2.30am IST.)

Job Openings for 100 Technical support executive Jobs with minimum 1 Year Experience in Malad West Mumbai having Educational qualification of : Higher Secondary with Good knowledge in Technical Support etc.

e purpose of the job is to support the quantitative and qualitative development of proprietary titles as well as partnership journals.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelistsResponsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, complaints, pricing and availability Work with internal departments to meet customer's needs Data entry in various platformsQualifications At least 1 - 2 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize workAssessmentVIDEO ASSESSMENTCreate a self introduction video for 1 min.Shortlisted candidates will move forward to the Live Assessment where passers will progress to Training.Please share the video recordings here:Please notify us through email every time you upload a video for our assessment.Instructions when creating the video:1. The candidate must wear decent clothing, good enough to represent your center e.g.(smart casual/formal/office attire).2. The area where they will shoot their video must be well-lit.3. The background must be solid white (or any light-colored background). Clothes hanging, scattered toys and/or kitchen utensils, and the likes do not depict professionalism4. The environment must be free from any non-work-related noise (cats meowing, dogs barking, roosters crowing, children playing, people shouting, neighbors singing, things banging, loud vehicles passing by or honking, and the likes)5. The delivery must be spontaneous and must not be obviously reading.6. Check for humming noise brought about by poor wiringInstructions when uploading the video:a. Save as .MP4 fileb. Filename must follow Agent First Name Agent Last Name ; please follow proper capitalization

Job Description:The resource should be having good technical skills communication skills1) Depth knowledge of O365.2) Experience VPN troubleshooting.3) Experience- Ticketing Tool4) Experience Windows 105) Experience Printers, Browsers, Window 10 troubleshooting.6) Knowledge of Microsoft products MS Teams, Skype, Yammer, MS Visio etc.7) Good Communication Skills8) Experience in handling calls, Emails.9) ITIL knowledge -basic10) Experience Antivirus troubleshooting.11) Basic Networking knowledge