Client Servicing Executive Job Vacancies in Kanyakumari

Candidates must have NISM VA certificates. The education required is any degree and PG. The job location is Kollam And Nagercoil. The company is one of the leading mutual fund companies. The experience required is zero to one year.

Office based

Position Overview:The Client Relationship Manager is responsible for managing and nurturing relationships with key clients to ensure their satisfaction and loyalty. This role involves acting as the primary point of contact for clients, understanding their needs, and ensuring that the company's products or services meet or exceed their expectations.Key Responsibilities:Client Engagement:Develop and maintain strong relationships with key clients to understand their business needs and objectives.Act as the main point of contact for client inquiries, issues, and feedback.Conduct regular check-ins and meetings with clients to review their satisfaction and address any concerns.Account Management:Oversee and manage client accounts, ensuring that services are delivered effectively and according to agreed-upon terms.Monitor account performance and provide clients with regular updates and reports.Collaborate with internal teams to ensure that client needs are met and any issues are resolved promptly.Client Retention:Identify opportunities for upselling or cross-selling additional products or services.Implement strategies to enhance client satisfaction and retention.Address and resolve client complaints or issues in a timely and professional manner.Project Coordination:Coordinate with project teams to ensure that client projects are completed on time and within scope.Communicate project progress and milestones to clients.Ensure that all client requirements are clearly defined and met.Strategic Planning:Develop and execute client engagement strategies to drive long-term relationships and business growth.Provide insights and recommendations to clients based on market trends and company capabilities.Reporting and Documentation:Maintain accurate records of client interactions, transactions, and feedback.Prepare and present regular reports on account status, performance, and client satisfaction.Team Collaboration:

Job Openings for 30 customer support executive Jobs for Freshers in Nagercoil having Educational qualification of : Other Bachelor Degree with Good knowledge in Customer Care,Voice Process,Service Marketing,Customer Service Operations, Telecalling Executive,Customer Support Executive etc.

Prior sales experienceKnowledge of MS Office Knowledge of CRM or sales management software is an added advantageDeep understanding of negotiating techniques and marketing tacticsFaster learning ability and passion for salesSelf-motivated professional with a result-oriented approachGood presentation Skills