Client Servicing Executive Job Vacancies in Chandigarh

As a Chat Support Executive, you will be responsible for providing excellent customer assistance through online chat. This role is ideal for individuals looking to start their careers in customer service.Key Responsibilities:1. **Customer Interaction**: Engage with customers via chat to address inquiries and provide solutions, ensuring a positive experience.2. **Issue Resolution**: Identify customer issues and work towards resolving them quickly and efficiently by following company guidelines.3. **Product Knowledge**: Maintain a strong understanding of company products and services to assist customers accurately and effectively.4. **Documentation**: Record chat interactions and outcomes in the system to keep track of customer issues and feedback for future reference.5. **Team Collaboration**: Work with team members and supervisors to share insights and improve service delivery quality.Required Skills and Expectations:- **Communication Skills**: Strong written communication skills are essential. You should be able to explain information clearly and concisely while maintaining a friendly tone.- **Problem-Solving**: You must be able to think critically and find solutions swiftly, helping customers effectively.- **Adaptability**: The ability to adjust communication style based on customer needs will be crucial to ensure satisfaction.- **Technical Proficiency**: Basic computer skills to navigate the chat support system and utilize various software tools.- **Team Player**: A collaborative mindset will help you succeed in this role, as teamwork is critical in enhancing customer support. This position offers a great opportunity for growth in the customer service field for individuals seeking to learn and make a difference.

Job Title: Business Development Executive (BDE) / Certified Internet Consultant (CIC)Job Category : Field Sales / Business DevelopmentShift Timings: Day ShiftEmployment Type: Full-TimeWork Type: Work From Field (Onsite Client Visits)Job Location: ChandigarhAbout the RoleWe are hiring Business Development Executives / Certified Internet Consultants to join our Field Sales Department. This role is focused on driving customer acquisition, revenue growth, and client success through consultative selling. You will leverage Justdials brand strength to present cost-effective digital solutions to small and medium businesses, ensuring long-term profitability and client retention. The role offers exposure to sales, client interaction, business consultation, and field-based business development.Key ResponsibilitiesIdentify and meet commercial establishments in the allocated area to pitch Justdials services.Present business offerings, explain benefits, and conduct product demonstrations.Collect qualitative business information and update client profiles with geo-coded photographs.Clearly explain contracts, tenure, features, and terms while handling client queries.Persuade business owners to register with Justdial as paid customers.Submit contracts with proper documentation, ensuring activation of client accounts.Ensure contract cheque clearance and client onboarding within company timelines.Adhere to compliance policies and reporting standards.Prepare and send Key Parameter Monitor (KPM) reports daily to managers.Achieve monthly client acquisition and revenue targets.Skills & Work Experience RequiredLanguage Proficiency: Fluent in English, Hindi, or any regional language.Communication: Strong verbal skills to explain services and handle client objections.Sales Skills: Ability to persuade and convert leads into paying clients.Other Requirements:Ability to work under pressure.Follow instructions and company processes diligently.Own a two-wheeler vehicle for client visits.QualificationsMinimum: Graduate in any discipline (Commerce, Business, Marketing preferred).Experience: 0-2 years in sales, field sales, business development, or client servicing. Freshers with strong communication and passion for sales may also apply.Compensation3.00 LPA (Chandigarh)Incentives on performance + Medical InsuranceSkills & RequirementsRequired SkillsCommunicationExperience0 - 3 yearsEducationGraduation (10 + 2 + 3)Age Range21 - 35 yearsLanguages RequiredEnglish, Hindi