Client Service Specialist Graduate Experience Jobs in Bangalore

MounTech Solutions, on behalf of Apexure, a leading conversion-focused Landing Page & Web Design Agency in the UK are currently looking for a permanent conversion-focused Creative Director. They specialize in creating compelling and high-performing Landing Pages and Websites that drive results.The Creative Director will lead the design team, develop and execute innovative design strategies that drive conversions, and deliver outstanding client results. You will be key in shaping the company's creative vision and direction, ensuring the work consistently exceeds client expectations.Role & Responsibilities:- Foster strong relationships with clients, deeply understanding their needs and delivering top-notch customer service.- Lead the design team to create conversion-focused landing pages and websites that meet the client's business objectives and target audience.- Create Wireframes and Mockups using Figma, Adobe XD, etc, as and when the need arises.- Collaborate closely with account managers and developers to ensure cohesive and effective design solutions.- Stay up-to-date with the latest design trends, tools, and techniques.Skill Requirements:An Ideal Candidate must have:- Expert knowledge of design tools such as Figma, Adobe Creative Suite, and other relevant software.- Strong understanding of Web design principles, best practices and conversion-rate optimization techniques.- Excellent communication and presentation skills, with the ability to articulate creative concepts and solutions to clients.- Self-motivated, detail-oriented, and able to manage multiple projects simultaneously.- A strong portfolio that showcases your design skills and conversion-focused design work.Eligibility:Bachelor's/Master's degree in Design or a related field.Experience:7+ years of experience in a creative leadership role.Job type:Full TimeLocation:Karan Nagar, Srinagar - If the candidate is based in KashmirRemote - If the candidate is not based in Kashmir

Job Description Client Relations OfficerWe are looking for a Client Relations Officer to create and nurture long-term relationships with Corporate Clients. You will be working closely with the Head of Learning and assist in building and retaining relationships with companies in multiple domains. You will also provide assistance to our corporate clients as and when there are requests made from their end.In this role, you should be an excellent communicator whos able to grasp customer needs and brainstorm ways to fulfill them. If you also have a background in customer service and knowledge of our industry, wed like to meet you.Your goal will be to help us safeguard our reputation and at the same time retain our corporate clientele.Responsibilities: Connect and build relationships with Corporates, MNCs, SMEs, etc. across multiple domains. Create plans to address paid internships and placement for the PG Students in the Academy. Schedule regular meetings with clients to understand their requirements and provide assistance. Act as a point of contact for client concerns, and complaints and escalate issues appropriately and timely. Ensure both the Academy and the corporate clients adhere to contract terms. Study industry competition to find new ways to connect, build and retain client relations. Set plans for student internships as per learning terms, as well as plan for placements in advance. Collaborate with internal teams (e.g. sales, training, marketing, senior management, etc.) to address client requirements. Step up to any role that has been asked by the Learning department to enhance client relations.Requirements and skills: Proven experience as a Client Relations Officer, Recruitment Officer or Relationship Officer Background in customer service or Ed-tech industry knowledge or experience is a plus Experience tracking relevant KPIs (e.g. customer satisfaction) Proficient in MS Office, LinkedIn, and other Social platforms for buil

Objectives of this role:Generate quality leads to expand customer baseMeet or exceed sales goals and contribute to month-over-month growthPosition our company as the category and industry leaderMaximize efficiency in winning and closing salesResponsibilities:Perform outreach to specified customer segments and territoriesGenerate new-customer leadsPresent and upsell company offerings to existing and new customersProvide a daily summary of calls and lead statusPrepare monthly and quarterly sales reportsRequired skills and qualifications:5+ years of experience in maintaining client relationshipsConfidence in sales ability and knowledge of best practicesOutstanding communication skillsPreferred skills and qualifications:Bachelors degree (or equivalent) in business, marketing, economics, or related fieldExperience in using SalesforceJob location: Pune, Chennai, Delhi, Bangalore and Mumbai*Early candidates will be given preference. IndustryMarketing & AdvertisingEmployment TypeFull-time