Client Service Job Vacancies in Faridabad

Job Summary:The Freelance Real Estate Agent at NDR Group facilitates property transactions by representing buyers, sellers, landlords, or tenants. The role involves lead generation, marketing properties, negotiating deals, and providing expert market insights, ensuring clients receive outstanding service.Key Responsibilities:Assist clients with buying, selling, or leasing properties, offering market advice.Market properties using digital tools, social media, and open houses.Negotiate contracts, ensuring favorable terms for clients.Generate leads and maintain client relationships.Ensure compliance with all legal and administrative requirements.

Job Title: Customer Relations ManagerLocation : Suraj Kund, FaridabadExperience : 2-8 yearsPosition OverviewWe are looking for a dynamic and results-driven Customer Relations Manager to oversee our client relations and enhance the overall customer experience. The Customer Relations Manager will be responsible for building and maintaining positive relationships with clients, ensuring their needs are met and exceeded. This role requires strong interpersonal skills, a deep understanding of real estate processes, and the ability to resolve issues efficiently.Local candidate is preferable.Responsibilities:- Serve as the primary point of contact for clients and existing buyers, addressing inquiries, concerns, and requests promptly and professionally. Build strong relationships with clients, providing personalized service and guidance throughout their real estate transactions.- Oversee the sales process from follow-up, property viewing, closing, ensuring efficiency and accuracy. Addressing any issues that may arise during the sales process in a professional and efficient manner.- Overseeing the maintenance and upkeep of common areas and amenities within the residential society. Coordinating with maintenance staff or external service providers to ensure timely resolution of maintenance issues.- Collaborate closely with sales & property management teams to ensure seamless client experiences. Resolve buyers complaints and escalate issues as needed to ensure timely and satisfactory resolution.- Develop and implement strategies to enhance client retention and foster long-term loyalty.- Stay informed about market trends, industry developments, and competitors to provide insights and recommendations to clients.Qualifications- Bachelors degree in Business Administration, Marketing, Real Estate, or a related field.- Proven experience in customer relations or client management or after sale service within the real-estate industry.

Meeting and completing account opening formalities with strict adherence to KYC norms (Field verification Mandatory). Engaging customer with multiple products at the time of account Opening( viz: Mobile banking/Net banking registration /RD- FD activation).

Candidates will be responsible to handle existing and new clients, from the stage of the initial contract to completion of the project.

Job descriptionRoles and Responsibilities Taking Incoming calls of customers and capturing important details in the system. Understand the customer's query and provide resolution. Document accurately. Doing Outbound calls to customers and attending to their queries and helping them take consultations with doctors.Desired Candidate Profile Good verbal and written Communication Skills (Hindi, Basic English & No MTI Issue) Good in customer dealing (Know about Customer Service, Online Shopping Portals) Knowledge of Computer, Basic Typing Good Interpersonal Skills (Positive attitude, Negotiation Skills) Sales driven (Know basic selling skills on call) Listening skills. Awareness about digital payments platforms.

Job description-Roles and Responsibilities- Voice process- fix appointmentsDesired Candidate Profile- Graduation mandatory- good communication skills-languages- Hindi/ Bengali/ gujarati/ Marathi/ AssameseSalary -2.16 lpa Location faridabad

Job Summary:The Freelance Real Estate Agent at NDR Group facilitates property transactions by representing buyers, sellers, landlords, or tenants. The role involves lead generation, marketing properties, negotiating deals, and providing expert market insights, ensuring clients receive outstanding service.Key Responsibilities:Assist clients with buying, selling, or leasing properties, offering market advice.Market properties using digital tools, social media, and open houses.Negotiate contracts, ensuring favorable terms for clients.Generate leads and maintain client relationships.Ensure compliance with all legal and administrative requirements.