Chat Support Executive Graduate Jobs in Gurgaon

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

To provide human intelligence services to support leading US websites. Services include the review of user-generated content, email customer support, live chat and data entry.Eligibility Criteria:- Male Candidates only.- Excellent English reading and written communication skills.- Proficiency in computer usage, including website searching and retrieving data from the internet.- Ability to respond to customer inquiries and resolve issues via email communication.- Willing to work in 3 rotational shifts.- Good knowledge of Social Media platforms.- Formal attire required- Work from office.- Age critarea- 21 to 30 yearsSalary & Remuneration:-Monthly CTC Offered: Rs. 23,000/- to Rs. 25,000/-Yearly CTC Offered: Rs. 2.7LPA to 3LPA.Benefits: ESI, PF, Yearly Bonus, Gratuity, OT, Night Shift allowance etc.Office Address:Elcamino Software Pvt LtdPlot no. 194, Udyog Vihar, Phase -IV, Gurugram, HaryanaContact: (Kapil Sharma HR-Administrator)

Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097

Urgent Hiring!Job Profile: NV (Chat & Email Support)Location: GurgaonSalary: 23,000 CTC (20-30% hike on the previous salary for experienced candidates)Eligibility Criteria:Graduate (Fresher or Experienced)Excellent communication skillsTo apply, send your CV to 8918327115

Data Research based (Email Support Executive) Operational work

Fill form: https://forms.gle/AGyLTnkt7jt2SjUF6Responsibilities-Resolve customer queries, complaints or requests on daily basis-Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner.-Gather valuable customer feedback and collaborate with Product, Sales, and Marketing teams to improve our offerings.-Escalate complex customer issues to relevant stakeholders for timely resolution.-Track the quantity and quality of queries handled to ensure productivity and efficiency.-Engage in cold calling to reach out to potential clients for gathering feedback of our offering.Skills Required-Minimum of 1 year of work experience in customer support or a related field.-Impeccable communication skills, both verbal and written.-Patience and the ability to handle challenging customer interactions.-Experience with CRM tools is a plus.-Basic proficiency in Excel/Google Sheets.-Active listening skills to understand customer needs.-Empathy towards customers to ensure a positive customer experience.-Strong email writing skills.

We are seeking a customer-focused Customer Service Agent to join our team. The primary responsibilities of this role include resolving customer queries and handling escalations efficiently and professionally. The ideal candidate will possess excellent communication skills, a calm demeanor, and the ability to work under pressureKey Responsibilities:1. Customer Query Resolution:Respond promptly to customer inquiries via phone, email, and chat. Provide accurate, valid, and complete information to customers.Diagnose and troubleshoot issues customers are facing.Follow up to ensure resolution of customer issues.2. Handling Escalations:Manage and resolve customer complaints and escalations with a focus on customer satisfaction.Analyze and address customer concerns in a timely and effective manner.Escalate unresolved issues to the appropriate internal teams as necessary.Document all customer interactions and escalations in the CRM system.3. Customer Relationship Management:o Build sustainable relationships and trust with customers through open and interactive communication.o Provide feedback on the efficiency of the customer service process.o Suggest improvements and innovations for enhancing customer experience.4.Team Collaboration:Work collaboratively with other team members to achieve team goals.o Participate in team meetings and training sessions to stay updated on product and service knowledge.Qualifications:1. Education: High school diploma or equivalent; Bachelors degree preferred.2.Experience: Proven customer support experience or experience of atleast 6 Months.3.Skills:Strong phone contact handling skills and active listening.Familiarity with CRM systems and practices.Excellent communication and presentation skills.Ability to multi-task, prioritize, and manage time effectively.Problem-solving skills and the ability to think on your feet.Empathy and patience in handling customer interactions.4.Work Schedule: Flexibility to work in shifts.

Dear Candidate,Greetings from Tech Mahindra....!!!Tech Mahindra hiring for the Premium Process E commerce & banking process any Graduate and Experience candidates.Preference: Looking for Immediate Joiner!!Job Location : A- 8 Knowledge Blueward Tech Mahindra Noida sec 62 Preference : Excellent Communication SkillsSalary 1.80 LPA to 3.50LPAEligibility : Only GraduateJob Criteria: Only Graduate candidates with 6 months of BPO Experience with Excellent Communication skill. Flexible to work in 24*7 environments, comfortable to work in night shifts. Preference - Candidates must have knowledge of banking/Credit Card/Debit Card Good communication skills writing, Oral and verbal. Good computer knowledge.Direct Walking: Interested Candidate can direct walking at below mention address and mention Usha Mishra top on your resume.Venue Detail : - A8A, Tech Mahindra 1st Floor, Knowledge Boulevard Sec 62 Near to IMS Institute Noida. For Further Details, please share your resume and contact on below mentionedNumbers.Recruiter Name - Usha Mishra

Customer Support Executive For Interiors Company in Sector 48 GurgaonPosition:- Sr. Sales ExecutiveLocation GurgaonSalary- 20-35 KExperience Required - 1+ yrsGood communication mandatoryRequirements:Job Description:Interacting With Clients on Phone, Whatsapp or During Their Visit To Our StudioInform Client About Products; Guide Them About Process And Costing. Close The Sales DealCoordinate with Internal Teams- Design & Operations to Ensure Timely Delivery To ClientExperience: 0-2 Years Sales ExperiencePerson Must Be Based In GurgaonGood Communication Skills Are Required (EnglishA Person Should Be Ambitious And Willing To Learn.Work Environment:Monday To Saturday; 10:00 AM To 6:30 PM, One Saturday In Month Is OffPls mention thisFollow Capital Placement Services Linkdein Profile for more updates :

Parts Avatar Investments Inc. is looking for candidates to join our customer service team. We want excellent customer service to be at the heart of everything we do. We believe remarkable talent, enthusiasm, and hustle add up to great work.Job Title: Technical Support AssociateJob Type: Full - TimeJob Location: Sector-44, Gurugram, Haryana-122003Shift Timings: Canada Shift Timings (Evening & Night Shift)Job Requirements: Graduate (Any) BE/ B Tech/ M Tech in Mechanical or Automobile Engineering (Preferred) Relevant Experience in mechanical or automobile industry (Preferred) Knowledge of automotive spare parts (Preferred) A team-player mentality who thrives in a collaborative environment and is receptive to feedback The ability to self-start, multi-task, and prioritize tasks by urgency and importance, while pursuing solutions without supervision Flexibility and eagerness to do whatever is required and willingness to shift responsibilities as needed based on demand in a fast - paced environment Candidate must possess good written and verbal communication skills in English Must have good customer handling etiquettes Good analytical skills and quick thinking Open to work in flexible environment, rotational shiftsJob Responsibilities: Deliver excellent technical support (via call, chat & email) while meeting the needs of all technical queries of our clients. Utilizing the computer system to look up for compatible parts as per customer requirement. Ensuring the customers that the orders are appropriately processed and delivered in a timely and efficient manner. Effectively communicating product features, benefits, and warranty policy information to the customers. Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information ;verifying customers understanding of information and answer

Data Entry OperatorBasic Typing speed, Basic Computer KnowledgeFresher and Experience Both can Apply

Candidate should able to solve the customer queries.Candidate should be able to provide instant solution.Candidate should have quick decision maker.Candidate should be comfortable with night shift.

Job descriptionRoles and ResponsibilitiesInteracting with clients on phone, WhatsApp Inform client about products, guide them about process and costing. Close the sales deal Coordinate with internal teams- design & operations to ensure timely delivery to clientDesired Candidate ProfilePerson must be based in Gurgaon Good communication skills are required (English) Person should be ambitious and willing to learnExp - 0-2 Yrs