Chat Support Executive Female 12th Pass Jobs in Indore

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Candidate who is graduated Good communication skills Good English

We are hiring forIndore Work from officeCustomer support executiveinternational Chat processsalary - 26k CTCCandidates must have excellent communication in EnglishInterested candidates can call or drop their CV on7693928266

1. **Excellent Communication Skills**: Strong written communication skills to effectively interact with customers and address their queries.2. **Typing Proficiency**: Fast and accurate typing skills to handle multiple chats efficiently.3. **Customer Service Orientation**: Ability to understand and resolve customer issues with empathy and professionalism.4. **Problem-Solving Skills**: Quick thinking and the ability to resolve issues promptly.5. **Product Knowledge**: Comprehensive understanding of the company's products or services to provide accurate information and support.6. **Multitasking Ability**: Capable of managing several conversations simultaneously without losing focus.7. **Technical Savvy**: Proficiency in using chat software, CRM systems, and other relevant tools.8. **Time Management**: Ability to manage time effectively and handle a high volume of interactions.9. **Adaptability**: Flexibility to adjust to different customer personalities and changing business needs.10. **Attention to Detail**: Ensuring accuracy in responses and capturing relevant customer information correctly.11. **Patience and Empathy**: Patience to handle difficult customers and empathy to understand their issues and concerns.12. **Conflict Resolution**: Skills to manage and de-escalate conflicts and handle complaints efficiently.13. **Team Collaboration**: Ability to work well in a team environment and collaborate with other departments as needed.14. **Language Proficiency**: Proficiency in multiple languages can be an added advantage.15. **Basic Analytical Skills**: Ability to analyze customer feedback and provide insights to improve service quality.

Job Description:-Hiring for Email/Chat Support ExecutiveHandling customer queries via Email Or Chat.Identify and assess customers needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Key skills required:Excellent English communications skillsAbility to listen and active problem solving skillsGood interpersonal skillsAbility to handle pressureCustomer handling skillsEmail or chat experienceGood comprehension skillsAbility handle tough situation with customerDesired Candidate ProfileEducation:- Undergraduate/GraduateExperience:- Fresher/ExperienceLanguages:- Excellent EnglishAge:- 18+Shift timing :- Rotation Shift, 2 Week-off rotationalContact Person:- Chetan YadavNote :- Interested candidates please Email your updated CVRole: Customer Success AssociateSalary: 2,00,000 - 3,25,000 P.A.Industry: BPO / KPO / ITESFunctional Area Customer Success, Service & OperationsRole Category :- Customer SuccessEmployment Type:Full Time, PermanentKey SkillsCustomer ServiceBlended Process Customer Relationship Customer Support BPO Customer Service Customer Care Customer Satisfaction Customer Retention Chat Support Web Chat Email Process International ProcessEducationUG: Any Bachelor Degree