Chat Process Job Vacancies in Bangalore

We are seeking an enthusiastic International BPO Voice Process Executive to join our team in Bangalore. This role is ideal for candidates with a passion for customer service and effective communication. **Key Responsibilities:**- **Customer Interaction:** Engage with international clients through voice calls to address their queries and provide information about products or services. This helps in building client relationships and ensuring customer satisfaction.- **Issue Resolution:** Handle customer complaints or issues promptly and efficiently. This requires problem-solving skills and the ability to provide satisfactory solutions, enhancing the customer experience.- **Call Management:** Follow up with clients as needed and maintain detailed records of interactions. Keeping accurate records is vital for tracking performance and ensuring timely responses.- **Team Collaboration:** Work closely with team members to achieve goals and share updates. Collaboration fosters a strong team environment and improves overall effectiveness.- **Adherence to Process:** Follow outlined procedures and guidelines during customer interactions. Adhering to standards ensures consistent service quality.**Required Skills and Expectations:**Candidates should have great verbal communication skills in English and be comfortable engaging with customers from different cultural backgrounds. A friendly and approachable demeanor is essential for providing excellent service. Candidates must be open to working in a fast-paced environment and possess basic computer skills for managing calls and records. A positive attitude and willingness to learn new skills are also important for success in this role.

As a Non Voice Process Executive, you will be responsible for handling various tasks that do not require direct communication through voice channels. Your role will involve managing data and supporting various business processes efficiently.**Key Responsibilities:**- **Data Entry:** You will be required to input, update, and maintain data in the companys systems, ensuring accuracy and timeliness.- **Document Verification:** Your job will include reviewing documents and information submitted by clients or customers to confirm their validity.- **Order Processing:** You will assist in processing customer orders, ensuring that all details are correct before finalization.- **Customer Support via Email/Chat:** While the role is non-voice, you may need to respond to customer inquiries through email or chat, providing timely and polite assistance.- **Report Generation:** You will help prepare reports based on the data you handle, which will be used for analysis and decision-making.**Required Skills and Expectations:**- **Educational Qualification:** Candidates should have a degree in B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, or B.Sc.- **Attention to Detail:** You must be meticulous in your work to avoid errors in data entry and documentation.- **Time Management Skills:** Ability to prioritize tasks and meet deadlines is essential in this role.- **Basic Computer Skills:** Proficiency in Microsoft Office Suite, especially Word and Excel, is necessary for data handling and reporting.- **Communication Skills:** Strong written communication skills are important for interacting with customers and colleagues effectively. We are looking for motivated individuals who are eager to learn and contribute to our team's success.

Customer Support Executive in BengaluruJoin our dynamic team in Bengaluru as a Customer Support Executive, a role integral to enhancing our customer experience and promoting customer loyalty. In this fast-paced environment, you will be the frontline hero, addressing customer inquiries and resolving issues efficiently. Your contributions will not only keep our clients satisfied but will also play a pivotal role in reinforcing our brand's reputation in the industry.As a Customer Support Executive, you will thrive in a culture that values service excellence and teamwork. Your daily interactions will provide meaningful feedback to our teams and help drive improvements in products and services. Embrace this opportunity to build lasting relationships with customers while developing your skill set in a rewarding work atmosphere.ResponsibilitiesRespond promptly to customer inquiries via phone, email, and chat.Resolve customer complaints effectively and efficiently while maintaining a positive attitude.Provide detailed product information and assist customers in making purchase decisions.Maintain accurate customer records and document interactions in our CRM system.Collaborate with cross-functional teams to address customer feedback and improve services.Participate in training sessions to enhance product knowledge and customer service skills.Monitor customer satisfaction levels and proactively seek to enhance the overall experience.Assist in creating customer support resources, including FAQs and guides.Stay updated on product launches and changes to effectively assist customers.Contribute to team goals by offering suggestions for improved processes and service delivery.RequirementsHigh school diploma required; a bachelors degree in a related field is a plus.1-2 years of experience in customer service or support roles.Exceptional communication skills, both verbal and written.Strong problem-solving abilities and a customer-oriented mindset.Proficient in Microsoft Office Suite and CRM software.Ability to work in a fast-paced environment and manage multiple tasks.Excellent interpersonal skills with a positive attitude towards helping others.Flexibility to work in shifts, including evenings and weekends.Ability to work independently and as part of a team.Basic technical knowledge to assist customers with product-related issues.

Chat Support Executive with min 1.6 yrs to max 4 yrs experience required for a well known US Healthcare BPO located at Electronic City, Bangalore. Salary is 3.5 lacs per annum and 5 days working.

Rotational shifts Rotational Off5 days working Two way cabOne time meal

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

*Job Description Customer Support (Voice Process):** Handle outbound customer calls in a professional and courteous manner* Explain legal services and resolve basic client queries* Maintain accurate call logs and follow-up records* Provide timely support to potential and existing clients* Meet daily call targets and ensure customer satisfaction* Work closely with the team to improve service quality--- *Contact HR Sowmya:* 73497 67553 [www.mylawyersindia.com](http://www.mylawyersindia.com)

Good technicsl skills in English relevant technical support experience

Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off

Job Openings for 25 Voice/Non Voice Process Jobs for Freshers in Bengaluru,Customer Care Consultant,Voice Process Executive,Chat Support Executive,Quality Analyst, having Educational qualification of : Higher Secondary, Other Bachelor Degree with Good knowledge in Customer Care Consultant,Voice Process Executive,Chat Support Executive,Quality Analyst etc.

About the role : Hospitality Industry Candidates PreferredWe have an excellent opportunity for a Inside Sales & Customer Experience Associate. This is your chance to bring your love of baking and talk about Bangalores one and only Vegan bakery to the customers. Enticing customers while staying focused on giving great service over the phone and manage website orders while building on your product knowledge as you go.Responsibilities and DutiesTake orders on the phone and providing the best customer serviceCan manage point of Sales system and do store billing for all the ordersWe are an online focused business, so managing theme cake pictures on the website for customers to orderProvide strong and professional Customer ServiceCalculate costing for productsManage orders from Website, Swiggy, Zomato and other social media platforms.Manage day to day small operations in the BakeryManage and coordinate between the production team and delivery personnel to ensure deliveries are reaching on time and orders are made as per customers requirements.Provide strong and efficient administrative supportRequired Experience and QualificationsPreferred 2-year Sales & Customer Service, Call Centre Role or Restaurant/cloud kitchen customer-facing experienceExcellent communication and writing in English.Ideally with a relevant degree or diploma in Hotel, Hospitality or Tourism management.Good Computer skills and knowledge of Google Maps.Experience in any CRM or restaurant billing system is an advantageGood customer service, communications and interpersonal skills are a must.BenefitsFlexibility along with a lot of learning along with the wayPerks and BonusesFood, Cakes and Cookies all day, every day.Health Insurance and PF contribution upto completion on 3 month probation. Job Type: Full-time Salary: 25,000.00 - 30,000 per month + up to 20,000 sales incentivesSchedule: Day shift 6 Day work week. 10 hours per dayExperience:work: 1 year (Minimum Required

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Update our internal databases with information about technical issues and useful discussions with customersMonitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolved

Openings for Chat ProcessLOOKING FOR IMMEDIATE JOINERS - EASY SELECTION.Any graduate or Undergrads 2022 awaiting results can appear.(2022 freshers can also apply)Fresher Salary - 28K MonthlyExp Salary - 45K MonthlyDIRECT WALK-IN / VirtualFor more informationContact HR LeenaRoles and Responsibilities :Excellent communication skills to attend/resolve client issues on calls/chat/mail.Open to work in 24*7 and work from office environmentAnalytical problem solvers who will understand issues and to resolve customer issuesProblem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficientlyBeing proactive and show the utmost respect for customers timeGood time management, ensuring all contacts with customers add valueWork from OfficeJob Location : BangaloreQualification : Customer support- Full time Graduates / Under GraduateShifts : 24*7 rotationalExperience : Freshers & Any BPO expBenefitsAttractive Unlimited incentive structure.2 way cabLocation- BangaloreFor more informationContact HR LeenaRole Customer ServiceIndustry Type BPO / Call CentreFunctional Area Customer Success, Service & OperationsEmployment Type Full Time, PermanentRole Category Customer Success, Service & Operations - OtherEducationUG :Any Graduate, Other Graduate

Executive - Customer Care - Voice & Chat Process - Data Entry - BPO* Tech Support process Non Voice* Customer Support Online* Backend Executive Support* Should have good communication skills* 12th Pass & Any Graduate* No Sales Job

Responsible for solving queries of US Customers through chats.- Provide exceptional customer support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.- Resolve tickets through chats. Analyze customer reported information to identify problems and concerns.- Perform problem research and testing when necessary.- Deliver high quality and timely resolutions to problems.- Initiate follow-up to other service areas when appropriate.- Perform other duties and responsibilities as necessary.

# Immediate # Hiring #MindskillzFoundation Level Trainer -6 months to 1 Year assignment (July to Nov, WFO, Bangalore)Requirement: Good Communication Skills-Voice and Chat ProcessKnowledge of American Culture/Customer Service/Sales/ChatEmotional Intelligence/Hands on SVAShift Timings 7: 30 am to 4:30 pm shift or 4: 30pm to 1:30 am

Candidate should be excellent in Non-Verbal communication.Good to have experience in chat supportCandidate should have good typing speedImmediate joiners onlyFreshers and experienced candidates can applyGraduates & Undergraduates can also apply

Candidate should be excellent in Non-Verbal communication.Good to have experience in chat supportCandidate should have good typing speedImmediate joiners onlyFreshers and experienced candidates can applyGraduates & Undergraduates can also apply

5 days working Two way cab One time meal