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Chat Process Fresher Jobs in Patna

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are looking for a Customer Service Associate to join our team in Patna, India. This role is ideal for individuals with a passion for helping others and an eagerness to learn. No prior experience is required, making this a great opportunity for recent school graduates.Key Responsibilities:1. Assist Customers: Provide prompt and friendly support to customers via phone, email, or chat. You will help answer questions, resolve issues, and ensure a positive experience.2. Maintain Records: Keep accurate and up-to-date records of customer interactions. You will document inquiries, complaints, and resolutions to help improve future services.3. Product Knowledge: Learn about our products and services to respond effectively to customer inquiries. You will be expected to continuously update your knowledge to provide the best support.4. Team Collaboration: Work closely with other team members to address customer concerns. You will share insights and feedback to improve our processes and services.Required Skills and Expectations:We are looking for individuals who communicate clearly and effectively. You should have basic computer skills and be comfortable using various software tools. A positive attitude and a willingness to learn are essential for this role. Excellent listening skills will help you understand customer needs better. Being patient and empathic while handling inquiries will create a better experience for our customers. As a remote position, you need a reliable internet connection and a quiet work environment.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Patna
Customer Care Cons BPO Non Voice Customer Guidance Chat Support Customer Relationship BPO Operations Domestic BPO International BPO Non Voice Process Chat Process BPO
We are looking for a dedicated Customer Service Associate to join our team in Patna. This entry-level position is ideal for someone eager to assist customers and improve their experience.Key Responsibilities:1. Customer Assistance: Respond to customer inquiries through phone, email, or in-person, ensuring their questions and issues are addressed promptly and accurately.2. Issue Resolution: Identify and resolve customer complaints by providing effective solutions, escalating issues when necessary, and following up to ensure satisfaction.3. Product Knowledge: Maintain a strong understanding of our products and services to provide informed assistance and enhance customer interactions.4. Data Entry: Accurately record customer interactions and transactions in our database, keeping all information up to date.5. Team Collaboration: Work closely with team members to share insights and improve service processes, contributing to a positive working environment.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education and ideally possess up to one year of experience in customer service. Strong communication skills, both verbal and written, are essential for effective interaction with customers. A friendly and patient attitude is necessary for addressing various customer needs. Candidates must be flexible, willing to learn, and capable of handling challenging situations with professionalism. Time management and organizational skills are important to keep track of customer inquiries and resolutions.
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Customer Care Cons Customer Relationship Chat Process Customer Guidance Communication Skills
Hiring for 60 Customer Care Associate Jobs in Kolkata, Asansol, Ranchi, JHARKHAND, Patna, Medinipur, Barasat Kolkata, Hooghly, North 24 Parganas, Murshidabad, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A with Good knowledge in Customer Care Cons, Customer Relationship, Chat Process, Customer Guidance, Communication Skills etc.
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Computer Assistant

Bharat Fly Services

  • 0 - 1 yrs
  • Patna
Back Office Executive Computer Operator BPO Executive System Consultant Chat Process Executive Walk in
Job Openings for 20 Computer Assistant Jobs for Freshers in Patna,Back Office executive,Computer Operator,BPO Executive,System Consultant,Chat Process Executive, having Educational qualification of : Secondary School with Good knowledge in Back Office executive,Computer Operator,BPO Executive,System Consultant,Chat Process Executive etc.
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Customer Guidance Customer Relationship BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
Job Openings for 20 Customer Service Associate Jobs for Freshers in Kolkata, Patna, Gaya, Purnia, Katihar, Bhubaneswar, Samastipur, Bihar, Paschim Bardhaman, Purba Bardhaman, Hooghly, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, Bachelor of Hotel Management with Good knowledge in Customer Care, Customer Guidance, Customer Relationship, BPO Operations, Domestic BPO, International BPO, BPO Non Voice, Non Voice Process, Chat Support, Chat Process, BPO etc.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Patna
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a Chat Support Executive to assist our customers through online chat. This role is suitable for candidates with up to 2 years of experience who have completed their 12th grade. You will work from home and must be available for full-time hours.Key Responsibilities:1. Customer Assistance: Engage with customers via chat, addressing their queries and providing timely solutions to enhance their experience.2. Issue Resolution: Identify customer issues efficiently and work to resolve them promptly, ensuring customer satisfaction and maintaining service quality.3. Product Knowledge: Keep informed about our products and services to provide accurate information and support to customers when needed.4. Feedback Collection: Gather customer feedback during interactions to help improve our services and identify areas for enhancement.5. Record Keeping: Document customer interactions accurately in our systems to maintain comprehensive records for future reference.Required Skills and Expectations:Candidates should have excellent communication skills with a clear and friendly tone. Basic typing skills and familiarity with chat tools are essential. You should be able to handle multiple chats simultaneously while maintaining a high level of attention to detail and professionalism. A proactive approach to problem-solving and a willingness to learn are keys to success in this role. Additionally, the ability to work independently and manage your time effectively is essential for this work-from-home position.
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