Chat Process Executive Graduate Jobs in Navi Mumbai

We are looking for a Customer Service Executive to join our team in Navi Mumbai. This is an entry-level position suitable for recent graduates with 0 to 2 years of experience. You will play a vital role in assisting our customers and ensuring their needs are met effectively.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries via phone, email, or chat. Provide accurate information about products and services and resolve any issues they may encounter.2. **Problem Solving**: Handle customer complaints efficiently and maintain a positive attitude while addressing their concerns. Strive to find the best solutions to enhance customer satisfaction.3. **Order Processing**: Assist in processing orders and managing customer accounts. Ensure that orders are confirmed and delivered on time, and update customers about their order status.4. **Feedback Collection**: Gather customer feedback and suggestions. This will help improve our services and products, contributing to overall customer satisfaction.5. **Team Collaboration**: Work closely with team members and other departments to create a seamless customer service experience. Communicate effectively to share customer insights.Required Skills and Expectations:Candidates should possess excellent communication skills in English and the local language. A polite and professional approach when dealing with customers is essential. Basic computer skills, including familiarity with software tools and email communication, are required. A positive attitude, willingness to learn, and ability to work in a team are highly valued. A graduate degree is necessary to apply for this position.

Role: Customer Support Executive (Voice & Chat) Location: Navi Mumbai Shift: Rotational 5 Days Working 2 Rotational Offs Perks: Both Side Cab Facility

Shift Window : 5pm to 8am(any 9 hrs) Working Days : 5Week Offs : Any two RotationalQualifications: Graduate candidate onlyVoice Selects : Only ( Excellent Communication)Salary :Fresher 18k/Exp upto 27kRounds of Interview:HR / Ops/ Chat VersantNote:Its Work From OfficeAll doc's are mandatory :Offer letter Pay slips and Experienceletter

Openings for chat process office and wfhwork from home also availablelocation ; mumbai ,navi mumbai, thane ,vikhroli sakinaka malad , goregoanjoining immedaitely Experience: Hsc Any Under Grad+ OR Graduate FresherJob Profile:Responsibility: Provide to International Customers serviceDesired Skills: good Communication skills in English.Working Days: 5 days workingWeekly Offs: 2 week offTransport: Home Pickup and HomeThe selected candidates should be able to join ASAP and have all documents for background verification.You can refer your friends too!!!Perks and Benefits.Door step Pick-up & Drop will be provideQualificationsHSC Fresher and HSC with Min 6 months experience can applyGrad fresher and experienced can applyExcellent verbal and written communication skills.Work from home also availableinterested can apply onEmployment TypeFull-time