CASA Manager 12th Pass Fresher Jobs in Kolkata

As a Branch Relationships Executive, you will play a key role in building and maintaining relationships with our clients and partners. This position requires strong communication skills and a positive attitude as you represent the branch. Key Responsibilities:- Client Interaction: Engage with clients to understand their needs and provide appropriate solutions, ensuring a high level of customer satisfaction.- Relationship Management: Build and nurture long-term relationships with clients, acting as their primary point of contact at the branch.- Problem Solving: Address and resolve any issues that clients may encounter, ensuring prompt and effective solutions to enhance their experience with our services.- Reporting: Maintain accurate records of client interactions and feedback, allowing the branch to track performance and identify areas for improvement.- Collaboration: Work closely with other team members and departments to ensure a seamless experience for clients and to achieve branch goals collectively.Required Skills and Expectations:- Excellent communication skills, both verbal and written, are essential for effectively engaging with clients and team members.- A proactive and positive attitude towards problem-solving, with a willingness to learn and adapt in a fast-paced environment.- Strong organizational skills to manage multiple client accounts and tasks efficiently.- Basic proficiency in computer applications and a willingness to learn new technologies.- A high school diploma (12th pass) is required; freshers are welcome to apply, as training will be provided.

We are looking for a Back Office Executive to support our operations. This role is suitable for recent graduates or those with minimal experience. The position is full-time and based in our Kolkata office.Key Responsibilities:- Data Entry: Accurately input and maintain data in our systems to ensure all records are up-to-date and reliable.- Document Management: Organize and maintain physical and digital files, making sure that all documents are easy to find and accessible when needed.- Client Support: Assist in responding to client inquiries and requests, providing information and guidance as needed.- Report Generation: Prepare and generate regular reports for management to support decision-making processes.- Team Collaboration: Work closely with other team members to ensure smooth operations and effective communication within the office.Required Skills and Expectations:- Candidates should have a minimum education level of 12th grade, demonstrating a basic understanding of office tasks.- Strong attention to detail is essential, as accurate data management and reporting are critical in this role.- Good communication skills, both written and verbal, are necessary for interacting with team members and clients effectively.- Basic computer skills, particularly in MS Office applications (Excel, Word, etc.), are required to perform daily tasks efficiently.- A positive attitude and a willingness to learn are expected, as the candidate will be a part of a dynamic team environment.