Call Processing Job Vacancies in Delhi

1. *Make Outbound Calls*: Make a high volume of outbound calls to customers and prospects to sell products or services, answer inquiries, and provide information. 2. *Meet Sales Targets*: Meet or exceed monthly sales targets by converting leads into sales.3. *Handle Customer Inquiries*: Respond to customer inquiries and provide information about products or services.4. *Resolve Customer Complaints*: Resolve customer complaints in a professional and courteous manner

About Jolly Pharma:Jolly Pharma is a trusted and fast-growing pharmaceutical company committed to providing high-quality healthcare products across India. With a strong reputation for reliability, customer satisfaction, and innovation, we take pride in serving both individual customers and business clients through transparent service and timely delivery.Job Description:We are looking for a Customer Support Executive who will handle both call center and online customer service operations. The ideal candidate should be fluent in English and Hindi, have good communication and writing skills, and be comfortable using online platforms to process and track orders.You will play a key role in maintaining positive customer relationships, ensuring smooth order fulfillment, and assisting customers with their queries efficiently.Key Responsibilities:Handle inbound and outbound calls related to customer inquiries and support.Manage online order processing, tracking, and updating customers on delivery status.Communicate with customers via email, chat, and e-commerce websites.Maintain accurate records of customer interactions and transactions.Coordinate with internal teams (sales, logistics, warehouse) to ensure smooth operations.Address customer complaints and provide appropriate solutions promptly.Support customers in navigating online platforms for product information and purchases.Build and maintain strong, long-term customer relationships.Required Skills & Qualifications:Excellent communication skills in both English and Hindi (spoken & written).Basic computer knowledge and ability to work with online websites, CRMs, and Excel.Previous experience in customer service, call center, or order processing preferred.Ability to multitask, handle pressure, and stay organized.Positive attitude, patience, and a customer-first mindset.What We Offer:Competitive salary and performance incentives.Friendly and supportive work environment.Opportunity to grow within a reputed and expanding pharmaceutical company.

Job Description:We are looking for a reliable and proactive Tele Caller to join our team. In this role, you will be responsible for making outbound calls to potential customers to promote our products and services. Your main goal will be to generate sales leads and set up appointments for our sales team.Responsibilities:- Make outbound calls to potential customers to promote our products and services- Follow a script when making calls to ensure consistency and accuracy- Provide information about our products and services to interested customers

We are looking for 70 Telecaller Posts in Jammu, Srinagar, Dehradun, Delhi, Mumbai, Gurgaon, Patna, Mysore Banglore Highway, Uttarahalli, Bangalore, Upasnagar, Goa, with deep knowledge in Outbound Calls, Inbound Calls, Telecaller, Call Processing, Stock Market, Trade Marketing and Required Educational Qualification is : Secondary School

Handle ClientsReply on EmailsProcess OrdersNo Sales & No MarketingBack Office Support

hr.calling work

Managing and overseeing the work of employees Monitoring employee performance and providing feedback Assisting in administrative tasks like scheduling meetings Assisting the manager in organising, planning and implementing strategy Handling inventory management and ordering supplies Training and coaching new employees Maintaining records and files Assist in budgeting and resource allocation

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