BPO Fresher Jobs in Hyderabad

Key responsibilities:1. Handle customer calls to resolve their queries and concerns.2. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.3. Maintain accurate records of all interactions with customers using CRM software.4. Collaborate with internal teams to resolve complex customer issues that require escalation.5. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.Skill(s) requiredEnglish Proficiency (Spoken)Hindi Proficiency (Spoken)Earn certifications in these skillsLearn Business CommunicationOther requirements1. Excellent communication skills in English language (written & spoken).2. Ability to work on rotational shifts including night shifts.3. Strong problem-solving skills with attention to detail.4. Willingness to learn new processes quickly.SalaryAnnual CTC:

We are looking for an enthusiastic Telecaller to handle customer interactions, generate leads, and support the sales team. The ideal candidate should have good communication skills and a positive attitude.Key ResponsibilitiesMake outbound calls to potential customersHandle inbound inquiries and provide project detailsGenerate and qualify leads for the sales teamMaintain and update customer databaseFollow up with interested clients regularlySchedule site visits and meetingsMaintain call records and reports

Hiring for International Voice Process (Customer Support) , HyderabadCTC: Up to 6.50 LPALocation: Hi Tech CityShift: US Night (Rotational)5 Days Working 2-Way CabEligibility:Any Graduate / PGMin 1 Years Experience in International Voice ProcessExcellent English CommunicationClear EPFO HistorySelection: HR Assessment Ops RoundInterested candidates can share their updated resume. HR Prajwal - 6309333115 prajwal@waterleafgroup.in References are highly appreciated!

We are looking for a Tele Caller to join our team in Abids. This full-time position is suitable for freshers who are eager to learn and grow in a dynamic work environment. As a Tele Caller, you will play a crucial role in connecting with potential customers and promoting our services.**Key Responsibilities:**- **Making Calls:** You will reach out to potential and existing customers via telephone to introduce our services and promote our offerings.- **Handling Inquiries:** You will respond to customer questions and concerns effectively, providing them with the information they need to make decisions.- **Maintaining Records:** You will keep accurate records of calls made, customer interactions, and any follow-up actions required.- **Meeting Targets:** You will strive to meet sales and performance targets set by the management, ensuring your contributions support the company's goals.- **Gathering Feedback:** You will collect feedback from customers to help improve our services and share insights with the team.**Required Skills and Expectations:**- Strong verbal communication skills are essential to convey information clearly and effectively.- Basic computer knowledge is needed to record interactions and navigate software programs.- A positive attitude and a willingness to learn are important, as you will be adapting to the evolving needs of customers.- Ability to work in a team and independently, manage time efficiently, and stay organized throughout your daily tasks.- A passion for sales and customer service will help you succeed in this role.

We are looking for a motivated Telesales Executive to join our team in Madhapur, Hyderabad. This entry-level position is ideal for recent graduates or those with up to one year of experience in sales, focusing on engaging potential customers through telephone communication.As a Telesales Executive, your key responsibilities will include making outbound calls to prospective clients and presenting our products or services. You will be responsible for understanding customer needs, providing accurate information, and addressing any queries to support the sales process. Building and maintaining relationships with customers is essential for creating repeat business and referrals. You will also be expected to achieve daily and monthly sales targets while accurately recording interactions in our database.To succeed in this role, you should possess excellent communication and interpersonal skills. A friendly and persuasive speaking style is crucial to engage customers effectively. Time management skills and the ability to work independently in a fast-paced environment are essential. You should also be comfortable using basic computer software for recording sales and managing customer information.Candidates should have a graduate degree and should be eager to learn and adapt quickly in a dynamic environment. A positive attitude and a strong desire to succeed in sales are key traits we value in potential candidates.

As an International Voice Process Executive, you will play a crucial role in providing excellent customer support to clients across the globe. Your primary responsibility will be to manage incoming calls and assist customers with their queries in a professional manner.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle calls from customers, addressing their questions and concerns effectively and efficiently.- **Provide Solutions:** Actively listen to customer issues and provide feasible answers or escalate them to the appropriate department when necessary.- **Maintain Call Records:** You are expected to document each interaction accurately in the system to ensure continuity and traceability of customer service.- **Follow-Up:** Engage in follow-up calls to ensure customer satisfaction and resolution of their issues, demonstrating reliability and commitment to service.- **Adhere to Guidelines:** Follow established protocols and scripts while communicating with customers to maintain the quality of service.**Required Skills and Expectations:**You should possess excellent verbal communication skills with a strong command of English to converse confidently with international clients. Ability to work in a fast-paced environment while managing multiple tasks is essential. A customer-centric attitude and the ability to empathize with customer challenges will help you succeed in this role. Additionally, being a 12th pass and having a willingness to learn will support your professional growth. While prior experience is not mandatory, a basic understanding of call handling or customer service is an advantage.

Answer inbound / make outbound calls to overseas customersProvide accurate information about products or servicesMaintain professional communication & accent clarityFollow call scripts and company guidelines 2. Customer Support & Issue ResolutionUnderstand customer problems quicklyProvide solutions or escalate complex issuesHandle complaints politely and professionallyEnsure customer satisfaction on every call

domestic voice process15,000 No cab 2 k travel allowance Day shits 6 days working1 fixed week offIncentives upto 10 kWork location Hitech city Contact : 7993038484 Hr Aziz

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323

this is completely work from home.

Key ResponsibilitiesOutbound/Inbound Calls: Making cold/warm calls to prospective clients and answering incoming customer queries.Sales & Lead Generation: Pitching products/services to potential customers and converting prospects into sales opportunities.Customer Interaction: Explaining product features, benefits, and pricing to customers.Data Maintenance: Recording, updating, and maintaining detailed notes on customer interactions in a CRM system.Follow-ups: Following up on leads, inquiries, or previous interactions to secure sales.Target Achievement: Meeting daily, weekly, or monthly performance targets (calls made, leads generated, sales closed). Required Skills and QualificationsCommunication Skills: Excellent verbal communication and listening skills.Persuasion: Ability to persuade, influence, and handle objections from tough prospects.Language Proficiency: Strong command of English and/or local languages.Technical Knowledge: Familiarity with CRM software and general office software (MS Office/Google Workspace).Experience: Previous experience as a telecaller, telemarketer, or customer service representative is often preferred.Education: High school diploma or equivalent (or higher). Common Performance MetricsNumber of calls per day.Conversion rate (calls to leads/sales).Average call duration.

Company: Legal Capital Law FirmRole: Telecalling ExecutiveLocation: BegumpetExperience: 05 YearsQualification: Any GraduateJob Description:Legal Capital Law Firm is looking for a Telecaller to handle inbound and outbound calls, interact with clients, and assist in converting inquiries into consultations for legal services.Roles & Responsibilities:Make outbound calls to potential clients and follow up on inquiriesHandle inbound calls and explain legal services offered by the firmSchedule appointments and consultations for advocatesMaintain accurate client records and call logsFollow up with existing and prospective clients regularlyCoordinate with the legal team for client requirementsEnsure professional and confidential handling of client informationRequired Skills:Good communication skills in English & local languagePolite, confident, and professional phone etiquetteAbility to convince and build rapport with clientsBasic computer knowledge (MS Excel, CRM is a plus)Willingness to learn basic legal service processesPreferred Candidate:Experience in telecalling, customer support, or salesFemale/Male candidates both can applyFreshers with good communication skills are welcomeInterested Candidates:Contact / WhatsApp: 7331114076Email: hrcheranya.legalcapital@gmail.com

As a Customer Support Executive in Hyderabad, India, you will be responsible for providing excellent customer service to clients via phone, email, and chat. Your key responsibilities include resolving customer inquiries, complaints, and issues in a timely and professional manner. You will also need to maintain accurate records of customer interactions and transactions to ensure customer satisfaction. To excel in this role, you should possess strong communication skills, both verbal and written, and have a patient and positive attitude towards customers. You should be able to work well under pressure and have the ability to multitask efficiently. Additionally, having a good understanding of customer service principles and practices will be beneficial. A 12th pass education is required, and previous experience in customer service or a related field is preferred, but not mandatory. This is a full-time position that requires you to work from the office, so being punctual and reliable is essential.

Job Title: Telecalling Executive Voice Process (Inbound/Outbound)Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based)Experience: 02 yearsSalary: 12,000 20,000/month + IncentivesJob Type: Full-time Immediate Joiners PreferredResponsibilities:Make/attend calls to customers to explain/pitch products or services.Follow scripts and handle objections professionally.Capture customer feedback and update CRM.Achieve daily/weekly calling targets.Requirements:Good communication skills in Hindi/English.Fresher or experienced candidates welcome.Basic computer knowledge.Positive attitude and willingness to learn.Perks:Fixed salary + performance-based incentivesWeekly offDay shifts / Rotational shifts Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Job TitleSales RepresentativeResponsibilities1. Identify and qualify new sales opportunities through lead generation, cold calling, and networking.2. Present and demonstrate company products and services to prospective clients.3. Negotiate terms and close sales agreements to achieve monthly and quarterly sales targets.4. Build and maintain strong, long-lasting customer relationships.5. Understand customer needs and requirements to propose suitable solutions.6. Prepare and deliver sales reports, forecasts, and activity updates to management.7. Stay informed about new products, services, competitors, and industry trends.8. Collaborate with internal teams to ensure customer satisfaction and successful product delivery.Requirements1. Proven experience as a Sales Representative or in a similar sales role.2. Excellent communication, presentation, and negotiation skills.3. Ability to build rapport and trust with clients.4. Highly motivated and target-driven with a proven track record in sales.5. Familiarity with CRM software and sales processes.6. Strong organizational and time management skills.7. Ability to work independently and as part of a team.8. Valid driver's license and willingness to travel as required.Qualifications1. High school diploma or GED required.2. Bachelor's degree in Business Administration, Marketing, or a related field preferred.3. Demonstrated success in meeting or exceeding sales quotas.4. Proficiency in Microsoft Office Suite.

Responsibilities:- Make outbound calls to potential customers to promote products or services- Answer incoming calls and respond to customer inquiries- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication scripts to ensure consistency and quality of service- Identify and escalate priority issues- Provide product and service information to customers- Maintain a positive, empathetic and professional attitude toward

Benefit Details 2-Way Cab Service Available within 25 km radius Free Petrol Allowance Provided to eligible employees Unlimited Incentives Performance-based, uncapped earning potential Shift & Week Offs Rotational shifts, 5-day work week Career Growth Opportunities for promotion and skill development

Telecaller position is open for immediate hiringPosition : TelecallerDepartment: Outbound Location : Hyderabad (New Adarsh Nagar, opposite MLA Quarters) Product : International Tour Package - Baku and Dubai Job Summary: Responsibilities:* Making calls to potential travel agents * Explaining company services and products* Maintaining daily call records* Submitting daily progress reportsQualifications:* 12th grade or higher education* Fluent communication skills in the local language * Basic computer skills* Good communication skills of English* Candidate with more knowledge of South India local languages will be

We are hiring enthusiastic and result-oriented Telecallers to join our dynamic real estate marketing team. As a Telecaller, you will play a key role in promoting our Budget Farm Land projects and assisting customers with site visit bookings and project information.

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323

The Customer Support Executive will be responsible for providing excellent customer service through various channels such as phone, email, and chat. They will address customer inquiries, resolve issues, and ensure customer satisfaction.Key responsibilities include:- Responding to customer queries and concerns promptly and professionally.- Providing product information, troubleshooting assistance, and order processing support.- Resolving customer complaints effectively and efficiently.- Escalating complex issues to the appropriate departments for resolution.- Maintaining accurate records of customer interactions and transactions.The ideal candidate for this role should have strong communication skills, both verbal and written. They should be patient, empathetic, and have a customer-centric approach. Additionally, candidates should have good problem-solving abilities and the ability to work well under pressure. Previous customer service experience is a plus, but not required. A minimum qualification of 12th pass is necessary for this role.

Key responsibilities:1. Handle customer calls to resolve their queries and concerns.2. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.3. Maintain accurate records of all interactions with customers using CRM software.4. Collaborate with internal teams to resolve complex customer issues that require escalation.5. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.Skill(s) requiredEnglish Proficiency (Spoken)Hindi Proficiency (Spoken)Other requirements1. Excellent communication skills in English language (written & spoken).2. Ability to work on rotational shifts including night shifts.3. Strong problem-solving skills with attention to detail.4. Willingness to learn new processes quickly.SalaryAnnual CTC: