BPO Executive Job Vacancies in Deccan Gymkhana

Job Title: Monitor (Operations Cluster)Job Overview:A Monitor is a key role in our organization responsible for overseeing and managing various operational functions to ensure smooth business operations. The Monitor is typically part of the Operations Cluster team. The specific job responsibilities include the following:Duties and Responsibilities:1. App Installation- App activation refers to the process of activating or initializing a software application on a device, such as a smartphone, tablet, or computer so that it can be used by the end user. App activation typically involves a series of steps, including installing the app, setting up user accounts, configuring settings, and accepting terms and conditions. The purpose of app activation is to enable the app to function fully and provide its intended features and functionality to the user.2. Appointment scheduling- It refers to the process of setting up appointments or meetings between Participants at mutually agreed-upon dates, times, and locations with experts as per requirement. It involves coordinating the availability of multiple parties and allocating time slots for specific appointments or events.3. Onboarding and follow-up calls- are two distinct stages in the customer engagement process. Onboarding calls typically occur at the beginning of a customer's journey with a company, while follow-up calls take place after the initial onboarding process and are intended to maintain and deepen the customer relationship.4. Customer query resolution- refers to the process of addressing and resolving customer inquiries, questions, or concerns in a satisfactory manner. It involves actively listening to the customer's query, understanding their needs, and providing accurate and helpful information or solutions to address their concerns.5. Uploading health reports in a system- typically involves the process of digitally submitting or attaching health-related documents, such as medical test results,

Responsibilities of candidates include: Inform customers about company's products/services and offers Manage inbound and outbound customer calls in a timely manner Identify customers needs and wants, clarifying information whenever possible Ability to be on phone for a long time and familiar using dialer systems

Inform Customers About Company's Products/Services And Offers Manage Inbound And Outbound Customer Calls In A Timely Manner Identify Customers Needs And Wants, Clarifying Information Whenever Possible Ability To Be On Phone For A Long Time And Familiar Using Dialer Systems

As we are expanding our organization into multiple location in Pune, we have some vacancies for dynamic candidates who want to work part time or full time. @ Special preference for the work will be given to Students and freshers@* Completely official work* Training regarding work will be provided by Experts. * Work with flexible time. * Candidate should have Good communication skills. Note: Direct joining for first 20 applicants.To know detail procedure of joining kindly contact on below number:Madhura

We are seeking a BPO Customer Support Executive to join our team in Sadashiv Peth. This role is suitable for individuals with little to no experience and offers the opportunity to develop skills in customer service.Key Responsibilities:- Answer Customer Queries: Respond to customer inquiries via phone, email, or chat, helping them resolve issues effectively and efficiently.- Provide Product Information: Offer detailed information about products and services to assist customers in making informed decisions.- Document Interactions: Record customer interactions and issues in the database to ensure accurate tracking and follow-up.- Follow-Up with Customers: Reach out to customers after resolving issues to ensure their satisfaction and gather feedback for improvement.- Collaborate with Team Members: Work closely with team members to share insights and ensure a cohesive customer service experience.Required Skills and Expectations:You should have strong communication skills in English and preferably the local language, enabling you to interact effectively with customers. A calm and patient demeanor is essential to handle customer concerns. Attention to detail is important for accurately documenting issues, while problem-solving skills will help you address queries efficiently. Candidates must be a minimum of 10th-grade pass and should be willing to work full-time from the office. A positive attitude, eagerness to learn, and the ability to work in a team-oriented environment are key traits we are looking for.

Hiring For International BpoRequire :1. Graduate/Undergraduate 2. Fresher/Experienced3. Excellent English Communication Skill4. Should be comfortable working in Rotational shift and rotational off5. Cab Facility Available6. Salary ranges from 18k to 36k in hand + incentivesFor more info connect on: 9356962868 Nadiya

We are looking for 5 BPO Executive Posts in Shivaji Nagar, Pune, Maharashtra, with deep knowledge in BPO Operations and Required Educational Qualification is : Secondary School

Responsibilities of candidates include: Inform customers about company's products/services and offers Manage inbound and outbound customer calls in a timely manner Identify customers needs and wants, clarifying information whenever possible Ability to be on phone for a long time and familiar using dialer systems

Travel airlines booking related issue call and new holiday booking customer queries will be coming executive need to assist the customer and solved their queries. They need to maintain 8hr of login hours,(Average handling time per call need to be maintained.)

Hiring for 15 BPO Telecaller Jobs in Pune Station Road, Delhi Gate, Surat, Surat, Gujral Nagar, Jalandhar, Jawaharnagar(GujaratRefinery) Rajkot, Ujjain, Indira Nagar, Patna, Indore, Bhopal, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, B.A, B.C.A, B.Com with Good knowledge in Customer Support, Customer Care etc.

Customer Care Executive Customer SupportQurey SolvingClient Management

Develop and implement HR strategies and initiatives aligned with the overall business strategyBridge management and employee relations by addressing demands, grievances or other issuesManage the recruitment and selection processSupport current and future business needs through the development, engagement, motivation and preservation of human capitalDevelop and monitor overall HR strategies, systems, tactics and procedures across the organizationNurture a positive working environmentOversee and manage a performance appraisal system that drives high performanceMaintain pay plan and benefits programAssess training needs to apply and monitor training programsReport to management and provide decision support through HR metricsEnsure legal compliance throughout human resource management

Telecaller Responsibilities:Calling active and budding clients to encourage the purchase of items. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Communicating verbal acceptances of offers to our sales team for closing.