Array ( [0] => bpo-analyst [1] => mumbai ) BPO Analyst Graduate Jobs in Mumbai
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BPO Analyst Graduate Jobs in Mumbai

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Quality Analyst – BPO (sales Experience)

NPM Recruitment

  • 1 - 2 yrs
  • 4.3 Lac/Yr
  • Mumbai
Tele Caller
Job Title: Quality Analyst BPO (Sales Experience)Company: Call 2 ConnectLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraJob Type: Full-time Work from Office (Onsite)Job Summary:Call 2 Connect is hiring an experienced Quality Analyst with a strong background in sales processes within a BPO environment. The ideal candidate will be responsible for monitoring and evaluating agent performance, ensuring adherence to quality standards, and contributing to continuous improvement in service delivery.Key Responsibilities:Monitor and evaluate inbound/outbound sales calls and processes.Ensure compliance with quality and sales guidelines.Identify training needs and recommend process improvements.Provide constructive feedback and coaching to sales agents.Prepare daily/weekly/monthly quality reports and audits.Collaborate with team leaders and trainers to enhance agent performance.Ensure customer satisfaction benchmarks are consistently met.Candidate Requirements:Experience: Minimum 1 year as a Quality Analyst in a BPO, preferably in salesAge Limit: 25 to 35 yearsEducation: Graduate (any stream)Language: Fluent in English & Basic HindiGender: Male & Female Both eligibleShift Timing: Day Shift (09:30 AM 06:30 PM)Work Days: Monday to Saturday (Sunday Off)Interview Details:Mode: Face-to-FaceTime: 11:00 AM to 4:00 PMLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraSalary & Benefits:Salary: Up to 35,000/month (Negotiable based on experience)Incentives: Performance-based incentivesAnnual Increment & Appraisal PolicyHealth InsuranceProvident Fund (PF), ESI & PTWhy Join Us?Be part of a reputed BPO in the insurance & sales domainOpportunity to work in a quality-focused, performance-driven environmentFixed day shift and weekly Sunday offSupportive leadership and career development opportunitiesHow to Apply:Walk in for an interview during the mentioned time or contact the HR team for more details. Dont forget to bring your updated resume and valid ID.
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BPO Telecaller

Unique Consultancy

  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Mumbai
BPO Call Center Executive Voice Process BPO Executive BPO Operations Manager BPO Telecaller Voice Process Associate BPO Analyst BPO Fresher Voice Process Executive
Should know basics of computer and knowledge of MS Office (Word, Excel, PowerPoint) and latest operating systems.
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Client Service Analyst

GreenThumbs

Client Service Analyst B2B BPO Call Center Executive Work From Home
Graduate / Postgraduate with 1 to 3 years of Industry experience (within Consumer/ Technology/Industrial sector) Prior experience in B2B/Corporate client management Postgraduate / Graduate from tier I college Superior communication and interaction skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc) General understanding, awareness and interest in consulting and financial markets. Demonstrated entrepreneurial/leadership skills. Experience interacting with senior executives. Ability to work effectively independently and/or collaboratively in a team. General knowledge of European/Asian cultures, awareness of European/Asian business practices.
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Job Role: Non Voice / Email Process / Backend / Voice/ BPO/ Backoffice Domestic & International Both/ Back Office / Work From Home / Work From Office / Data Entry. Industry Type BPO,Call Centre,ITeS Functional Area ITES,BPO,KPO,LPO,Customer Service

Apna solution

Knowledge Of Word Excel PowerPoint Internet Skills Typist Computer Operator Data Entry Operator Data Entry Executive Data Entry Clerk Back Office Executive Backend Executive Back Office Assistant Back Office Analyst
Job Role: Non Voice / Email Process / Backend / Voice/ BPO/ BackofficeDomestic & International Both/ Back Office / Work from home / Work From Office / Data Entry. Industry Type BPO, Call Centre, ITeSFunctional Area ITES, BPO, KPO, LPO, Customer Service, OperationsRole Fresher/ExpNote: Any Bachelor , 12th or Diploma Engineer Candidate Can Apply.Work From Office / Work From Home Are AvailableJob Types: Full-time, Regular / PermanentSalary: 10,000.00 - 20,000.00 per monthHurry Up Apply now immediately joining
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Operations Analyst (Female)

Spinny

  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Powai Mumbai
Operations Analyst Business Analyst BPO Call Center Executive
We at Spinny are looking for active and energetic graduates who can solve customer problems, take ownership, follow and build processes for the role of Operations Analyst.--Responsible for the customer journey from token to delivery.--Ensuring all processes are followed (follow-ups, delivery scheduling, data sanity on internal dashboard, team coordination etc.).--Be customer champion by ensuring superb experience with company.**Good communication skills.**Good analytical skills.**Smart & quick to respond to the customers.**Comfortable with tele calling.
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BPO Fresher and Experience Candidate

Hr. Recruiters

BPO Analyst BPO Executive BPO Customer Service BPO Fresher Walk in
We are hiring for bpo analyst, bpo experience and bpo fresher contact no.
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