Boarding Pass Executive Job Vacancies in Guwahati

We are seeking a Boarding Pass Executive in Guwahati, India. This full-time role is suitable for candidates with 0 to 6 years of experience, and a minimum of a 12th-grade education. The successful candidate will help ensure a smooth boarding process for passengers.Key Responsibilities:1. Passenger Assistance: Assist travelers at check-in counters and boarding gates, addressing their queries and ensuring a pleasant experience.2. Boarding Pass Issuance: Generate and distribute boarding passes to passengers, verifying necessary travel documents and ensuring compliance with airline regulations.3. Coordination with Airlines: Collaborate with airline staff to resolve any issues that arise during boarding, making sure that all passengers board their flights on time.4. Problem Solving: Quickly address and manage any unexpected situations, such as delays or passenger queries, maintaining a calm and professional demeanor.5. Reporting: Document daily passenger boarding statistics and report any incidents to the management, helping improve overall service quality.Required Skills and Expectations:Candidates must have strong communication skills in both English and local languages to engage effectively with passengers. A friendly and approachable personality is essential for dealing with a diverse range of passengers. Attention to detail is crucial for handling travel documents accurately. Candidates should be able to work in a fast-paced environment and adapt to changing situations, demonstrating excellent problem-solving skills. A commitment to providing excellent customer service and a team-oriented attitude are highly valued in this role.

Ground Staff are responsible for ensuring smooth airport operations and providing excellent customer service to passengers before, during, and after flights. They handle check-in procedures, boarding, baggage services, and assist passengers with their travel needs.Key Responsibilities: Passenger HandlingAssist passengers during check-in and boardingVerify passenger identification and travel documentsIssue boarding passes and baggage tagsGuide passengers to departure gates Baggage HandlingWeigh and tag checked luggageEnsure baggage complies with airline policiesCoordinate with baggage handling teamsAssist passengers with lost or delayed baggage Customer ServiceAddress passenger queries and complaintsProvide information on flight schedules, delays, and cancellationsAssist special passengers (elderly, disabled, VIPs, unaccompanied minors) Boarding & DepartureMake boarding announcementsEnsure smooth boarding proceduresCheck boarding passes and documents at gates Safety & SecurityFollow airport safety regulations and proceduresEnsure compliance with airline and aviation authority guidelinesReport any suspicious activity or security concerns Operational SupportCoordinate with airline staff, security, and other departmentsHandle flight documentation and reportsAssist in flight arrivals and departuresRequired Skills:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work in shifts (including nights and weekends)Teamwork and coordinationBasic computer knowledgeEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate in any field (Hospitality/Aviation preferred)Experience:Freshers can applyPrior experience in aviation, hospitality, or customer service is an advantageSalary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 40,000+ per month

Female Indian nationals, with an Indian Passport, between 18 to 27 years of age.Educational Qualification: A minimum of 10+2, from a recognised Board or University.Communication: Fluency and clarity of speech in both English and Hindi.Height and Weight: A minimum of 155 cms, and weight proportionate to BMI.Appearance: Positive body language and well groomed. No tattoos should be visible while in uniform.