Bengali Job Vacancies in Hyderabad

Urgent Requirement for Customer SupportKnowing all the details of the product or service offerings.Regularly updating and obtaining the lists of individual contact details.Meet and exceed sales target set by the organization.Stay updated with market trends to better serve customers.Identify customer needs and provide solutions through the companys products and servicesBuild and maintain positive relationships with future prospects.Bringing clarification to the progress and performance-related expectations by conducting regular meetings.Conducting each function with the utmost respect, regardless of the behavior of the other.Keep record of every customer interaction and sales activities.

Job descriptionWe are looking for experienced Business Process Associates to join our Hyderabad office. Successful candidates would have an opportunity to work as a part of our diverse multicultural in-house call center team. Fluency in English and Tamil Malayalam Marathi Kannada Bengali (any one of these languages) is mandatory.Roles and Responsibilities:Deal with customers to understand their requirements, clarify their queries and provide the best solutions to them, on a timely basis.Understand the business structure, identify customer needs and guide them by giving them relevant information.Respond to various client queries through inbound and outbound voice and chat processes.Follow SOP s, call scripts, maintain quality standards and provide a high degree of customer service by politely interacting with clients.Increase brand value by building sustainable relationships, engaging customers and seizing opportunities to upsell products when they arise.Maintain accurate records of all conversations in the database in a comprehensible way.Meet personal team qualitative and quantitative targets.

We are hiring Domestic Customer Support Associates(Hyderabad)Positions :Customer Support/ Tele caller/inside salesLocation : Begumpet, Hitech City & Other Locations - HyderabadSalary : INR15K-30KQualification :Any GraduationLanguages : English, Hindi & Regional Language (Telugu/ Kannada/ Marathi/ Malayalam / Bengali)Experience : Freshers / ExperiencedGender : M/FPreferably Immediate joinersThanks & RegardsSenior Recruiter