15

Aviation Security Job Vacancies in Pune

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  • 0 - 6 yrs
  • 11.0 Lac/Yr
  • Pune
Customer Relationship Air Ticketing Ticket Booking Airport Supervisor Airline Operations Airport Operation Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Aviation Airport Ticketing Hospitality Customer Service Basic Computer Skills Personality Development Cargo Handling Aviation Security Ground Staff Activities Direct Sales
As an Airport Representative in Pune, you will be the face of our services at the airport, assisting passengers and ensuring a smooth travel experience. This role is suitable for individuals with 0 to 6 years of experience and requires at least a 12th-grade education.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers as they arrive at the airport, providing them with information about check-in processes, flight schedules, and boarding gates to enhance their travel experience.2. **Managing Queries**: Address any questions or concerns from passengers regarding their flights or services, ensuring clear communication and a friendly approach to resolve issues promptly.3. **Coordinating Logistics**: Work closely with airline staff and other airport departments to coordinate passenger movements, luggage handling, and any special requests, ensuring everything runs smoothly.4. **Collecting Feedback**: Gather feedback from passengers about their experiences and report it to your supervisor to help improve the quality of services provided.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills to interact effectively with diverse passengers. You should be adaptable, able to work in a fast-paced environment, and have a positive attitude. Good problem-solving skills are necessary for addressing passenger issues efficiently. Being a team player and having a professional appearance is essential for this role. Knowledge of basic computer applications is a plus.
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  • Fresher
  • 10.0 Lac/Yr
  • Pune
Airport Ticketing Airline Operations Customer Service Aviation Ground Staff Activities Hospitality Aviation Security Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are seeking enthusiastic individuals to join our team as Airport Staff in Pune. This is an exciting opportunity for freshers looking to begin their careers in the aviation industry.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, guiding them through security, and providing directions to gates. This ensures a smooth travel experience and enhances customer satisfaction.- **Baggage Handling:** Assist in managing and transporting passenger baggage to and from aircraft. Proper handling is crucial to prevent damage and ensure efficient operations.- **Information Services:** Provide accurate information about flight schedules, delays, and other travel-related inquiries. Clear communication is essential to keep passengers informed and reduce confusion.- **Safety and Security Checks:** Ensure that all safety regulations and guidelines are strictly followed. This is vital to maintain a secure environment for passengers and staff.- **Team Collaboration:** Work closely with other airport staff, security personnel, and airline representatives. Good teamwork is necessary for effective operation and customer service.**Required Skills and Expectations:**Candidates should have completed at least the 10th grade and possess a strong willingness to learn. Good communication skills in English and local languages are essential for interacting with passengers. A friendly and approachable attitude is important to provide excellent customer service. The ability to work in a fast-paced environment and handle various tasks is necessary. Reliability and punctuality are crucial traits, as airport operations run on strict schedules. Freshers with a passion for the aviation sector are encouraged to apply.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Pune
Air Ticketing Executive Ground Staff Ground Operation Ground Staff Executive Passport Checking Officer Guest Relationship Executive Customer Support Cabin Crew Aviation Aviation Security Aviation Trainer Avionics Airport Staff
An Air Ticketing Executive is responsible for handling flight reservations, ticket issuance, cancellations, and customer support. The role involves working with airline reservation systems, coordinating with clients, and ensuring smooth travel arrangements while delivering excellent customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air ticketsManage reservation systems like Amadeus GDS, Galileo GDS, or Sabre GDSProvide customers with flight schedules, fares, and travel informationAssist with visa, travel insurance, and itinerary planningHandle customer queries via phone, email, or in personCoordinate with airlines for seat availability and special requestsProcess refunds and handle ticket amendmentsMaintain booking records and documentationEnsure compliance with airline policies and regulationsAchieve sales targets (if applicable in travel agencies) Qualifications:Minimum: 12th Pass or GraduateDiploma or certification in Travel & Tourism / Aviation (preferred) Experience:Freshers can apply1-3 years experience preferred in ticketing or travel industry Skills Required:Knowledge of airline reservation systems (GDS)Good communication and interpersonal skillsBasic computer knowledge (MS Office, email handling)Attention to detail and accuracyProblem-solving and customer handling skillsAbility to work under pressure and meet deadlines Technical Skills:Ticketing software proficiency (Amadeus, Galileo, Sabre)Fare calculation and itinerary planningUnderstanding of airline codes and terminology Working Conditions:Rotational shifts (including weekends & holidays)Office-based or airport-based roleFast-paced work environment Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 70,000+ per month
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  • 0 - 2 yrs
  • 15.0 Lac/Yr
  • Pune
Airport Ticketing Aviation Customer Service Ground Staff Activities Direct Sales Aviation Security Hospitality Personality Development
We are seeking dedicated individuals to join our team as Airport Staff. This role is ideal for those who enjoy working in a fast-paced environment and are passionate about customer service.**Key Responsibilities:**- **Customer Assistance:** Help passengers with inquiries regarding flights, check-in procedures, and airport facilities, ensuring a pleasant experience for travelers.- **Check-in Support:** Assist with the check-in process, including issuing boarding passes and baggage handling, to streamline airport operations.- **Flight Information Monitoring:** Keep track of flight schedules and provide updated information to passengers about delays or gate changes.- **Safety and Security:** Ensure adherence to security protocols and assist in maintaining a safe environment in the airport by monitoring activities and reporting any suspicious behavior.- **Problem Resolution:** Address customer concerns or complaints promptly and professionally, aiming to resolve issues to enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are necessary to interact effectively with passengers, colleagues, and airport authorities.- A customer-focused attitude to provide best-in-class service and assist travelers with their needs.- Basic organizational skills to manage tasks efficiently and ensure smooth operations in a busy environment.- A collaborative mindset to work well with team members while adapting to changing situations.- The candidate must have completed at least their 12th grade and possess a willingness to learn and grow within the role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Pune
Air Ticketing Executive Passport Checking Staff Front Desk Executive Customer Support Customer Relationship Officer Ground Staff Ground Operation Cabin Crew Flight Attendant Ground Handling Staff Ground Staff Security
As an Airport Ticketing Executive, you will play a vital role in ensuring passengers have a smooth ticketing experience at the airport. You will be responsible for various tasks that enhance customer satisfaction and streamline ticketing processes. **Key Responsibilities:**- **Ticket Issuance:** Issue tickets for flights through various sales platforms, ensuring accurate and timely processing for travelers.- **Customer Assistance:** Provide assistance to travelers with inquiries about flight schedules, cancellations, and ticket changes, ensuring a supportive experience.- **Data Entry:** Enter and update passenger information into the system accurately, helping maintain precise records for easy access.- **Payment Processing:** Handle payments for ticket purchases effectively, ensuring all transactions are completed securely and efficiently.- **Collaboration:** Work closely with airline representatives and other airport staff to resolve issues that may arise, facilitating smooth operations.**Required Skills and Expectations:**Candidates should have at least a 10th-grade education and can range from freshers to those with up to 6 years of experience. Strong communication skills are essential, as you will interact with diverse passengers and colleagues. Familiarity with ticketing software and basic computer skills is beneficial. Sensitivity to customer needs, a positive attitude, and the ability to work under pressure in a fast-paced environment are crucial for this role. Flexibility in work hours is expected, as shift work is common in the airline industry.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Pune
Cabin Crew Activities Aircraft Maintenance Interpersonal Skills Airline Operations Cargo Handling Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Ground Management Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Pune
Airport Ticketing Airline Operations Customer Service Aviation Security Ground Staff Activities Direct Sales Aviation Personality Development Hospitality Cargo Handling
We are looking for dedicated Airport Staff in Pune, India, to ensure smooth operations at the airport. This role is ideal for individuals who enjoy working in a dynamic environment and are keen to start their career in the aviation industry.Key Responsibilities:- Customer Service: Assist passengers with check-in procedures, provide information about flights, and address any queries to ensure a pleasant travel experience.- Baggage Handling: Help with the handling and processing of luggage, ensuring that it is safely loaded and unloaded from aircraft.- Security Checks: Collaborate with security personnel to ensure all safety regulations are followed while screening passengers and their belongings.- Coordination: Work alongside various departments, including ground handling and flight operations, to facilitate timely boarding and departure.- Administrative Duties: Perform essential clerical tasks such as maintaining records, updating flight schedules, and assisting in daily operations.Required Skills and Expectations:Candidates should have completed at least their 12th grade education. No prior experience is necessary, making this an excellent opportunity for fresh graduates. Strong communication skills are essential, as well as a friendly and approachable demeanor. Candidates must be able to work flexible hours, show a commitment to teamwork, and handle stressful situations calmly. A basic understanding of airport operations or customer service is a plus. Candidates should be motivated, punctual, and willing to learn and adapt in a fast-paced environment.
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Aircraft Maintenance Airline Operations Hospitality Airport Operation Cabin Crew Activities Aviation Aviation Security Ground Staff Activities Air Traffic Control Passenger Handling
Hiring for 35 Airport Ground Staff Jobs in Mumbai, Pune, Nagpur, Nashik, Aurangabad, Solapur, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, B.Sc with Good knowledge in Aircraft Maintenance, Airline Operations, Hospitality, Airport Operation, Cabin Crew Activities, Aviation, Aviation Security, Ground Staff Activities, Air Traffic Control, Passenger Handling etc.
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Jobs by Popular Location

Admin Back Office Sales Help Desk Operations Data Entry Telecom Billing Human Resource Management Receptionist Customer Relationship Computer Maintenance Ground Hostess Airport Operation Aviation Security Driver
Hiring for 45 Airport Operations Jobs in Hyderabad, Kochi/Cochin, Trivandrum/Thiruvananthapuram, Vadodara, Pune, Jammu, Jabalpur, Siliguri, Agartala, for Freshers,Required Educational Qualification is : Higher Secondary, I.T.I., B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management with Good knowledge in Admin, Back Office Sales, Help Desk Operations, Data Entry, Telecom Billing, Human Resource Management, Receptionist, Customer Relationship, Computer Maintenance, Ground Hostess, Airport Operation, Aviation Security, driver etc.
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Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We have vacant of 2 Ground Staff Jobs in Delhi,Mumbai,Pune,Thane,Jaipur,Kota,Kolkata,Nagpur,Nashik,Agra, Experience Required : 6 Years Educational Qualification : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.Arch, B.C.A, B.B.A Skill Air Charter Operation,Air Ticketing,Aircraft Maintenance,Aviation,Customer Service,Aviation Security,Air Hostess Activities,Cabin Crew Activities,Ground Staff Activities,Ground Handling,Airport Ground Handling,Hard Working,Airport Cargo,Ground Operation,Grooming,Basic Computer Skills etc.
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Aircraft Maintenance Airline Operations Airport Operation Aviation Aviation Security Hospitality Cabin Crew Activities Ground Staff Activities Ground Handling
Job DescriptionHiring for AirlineGround Staff , Cabin crewAirport Job Available..Age Limit :- 18 to 60 Job Shift :- Rotational Shift = Day & Night ( According to You ) Duty Time :- 8 Hours Only & Over Time AvailableResponsible to provide the highest standard for guest Services ensure to Consistently Provide the Highest Services Standards..HR#HIRING FOR :- 1. Ground Staff :- 25,500 to 29500Qualification required 10th, 12th, Graduate,Post Diploma HolderFacilities : can + meal + leaving+ Medical+ Insurance + ESI Facility +8 Hours Duty Timing + 5 Day's working + Over TimeFresher and experienced candidate Both can Apply male/ female both categoriesFor Joining Related Details Massage HR Experience0-3No of opening 125EducationHigher secondary , secondary School, Diploma, B,A B,CA , B.B.A, B.Com , B.sc, B.TechRole Airport Ground Staff
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Air Charter Operation Aircraft Maintenance Aviation Air Ticketing Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Airport Cargo Basic Computer Skills
Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:
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Airline Ground Staff

Airindia Airways

Aircraft Maintenance Airport Operation Airline Operations Aviation Ground Handling Interpersonal Skills Passenger Handling Cabin Crew Activities Ground Staff Activities Hospitality Aviation Security Airport Ground Handling Cargo Handling Air Traffic
Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff, Customer service Executive, Cabin Crew, Air-ticketing, and Aircraft EngineerResponsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.
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Hiring For Air Hostess

Aviation Job Placement

Aviation Security Airport Operations Executive Airport Ground Staff Air Ticketing Aircraft Supervisor Aircraft Maintenance Engineer Cabin Crew Air Hostess Airline Customer Service Flight Attendant
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Hostess SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India
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Airport Ground Staff

Future Depart Aviation Academy OPC Pvt. Ltd.

Aviation Airport Ground Staff Airport Manager Airport Representative Airport Operations Executive Airport Staff Aviation Security Aviation Trainer Airline Ground Staff Airline Customer Service Airlines Cabin Crew Airlines Executive Airlines Ground Walk in
This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.
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  • Fresher
  • 6.5 Lac/Yr
  • Pune
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Cabin Crew Activities Air Hostess Activities Ground Staff Activities Ground Handling Hard Working Airport Ground Handling Airport Cargo Ground Operation Grooming Basic Computer Skills
We are looking for a motivated and enthusiastic Airport Executive to join our team in Pune. This role is perfect for freshers who have completed their 10th grade and are eager to start a career in the aviation industry.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in processes and answer any queries they may have about their flights or airport facilities.- **Airport Operations Support:** Work with various departments to ensure smooth operations, such as baggage handling and boarding processes.- **Customer Service:** Provide excellent customer service by addressing passenger concerns and ensuring a positive experience at the airport.- **Information Coordination:** Share important flight information with passengers, including delays or gate changes, ensuring that everyone is updated.- **Safety Compliance:** Follow all safety procedures and guidelines to maintain a secure environment for passengers and staff.**Required Skills and Expectations:**- Good communication skills are essential for interacting with passengers and team members.- A friendly and approachable demeanor to create a welcoming atmosphere for travelers.- Basic computer skills to work with electronic systems used in airport operations.- Ability to work in a fast-paced environment and handle stressful situations calmly.- Strong teamwork skills as you will collaborate with colleagues across different departments.If you are eager to learn and grow in the aviation field, we encourage you to apply for this exciting opportunity.
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Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo Airport Ticketing Airport Representative Airport Supervisor Aviation Trainer Viation Aviation Security Ground Staff Admin Back Office Assistant
Job Openings for 16 Airport Operations Executive Jobs for Freshers in Bangalore, Chennai, Hyderabad, Mumbai, Pune, Tiruchirappalli/Trichy, Kozhikode/Calicut, Guwahati, Ahmedabad, Bhubaneswar, having Educational qualification of : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, BAMS, Bachelor of Hotel Management, B.Sc, Other Bachelor Degree with Good knowledge in Airline Operations, Airport Operation, Aviation, Ground Staff Activities, Ground Handling, Airport Cargo, Airport Ticketing, Airport Representative, Airport Supervisor, Aviation Trainer, viation, Aviation Security, Airline Customer Service, Ground Staff, admin, Back Office Assistant etc.
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Housekeeping Air Ticketing Airport Operation Internal Communication Ground Handling Ground Staff Activities Cargo Handling Aviation Aviation Security
We have vacant of 45 Ground Staff Executive Jobs in Delhi, Lucknow, Amritsar, Chandigarh, Kolkata, Mumbai, Pune, Ranchi, Patna, Nagpur, for Freshers Educational Qualification : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, Bachelor of Hotel Management, B.Sc Skill Housekeeping, Air Ticketing, Airport Operation, Internal Communication, Ground Handling, Ground Staff Activities, Cargo Handling, Aviation, Aviation Security etc.
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Housekeeping Internal Communication Aviation Air Ticketing Ground Staff Activities Ground Handling Airport Cargo Airport Operation Personality Development Aviation Security Ground Management Cargo Handling
As a Ticketing Checking Staff, your responsibilities will include efficiently handling all ticketing processes, checking passengers' tickets, ensuring their compliance with airline regulations, and assisting them with any inquiries or issues they may have. You will also be responsible for coordinating with other ground staff to ensure seamless operations and providing excellent customer service at all times.
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Aircraft Maintenance Airline Operations Airport Operation Aviation Cabin Crew Activities Hospitality Ground Staff Activities Interpersonal Skills Aviation Security Ground Handling Air Traffic Control Cargo Handling
Hiring for 35 Airport Ground Staff Jobs in Delhi NCR, Kolkata, Pune, Nagpur, Nashik, Mumbai, Lucknow, Varanasi, Ranchi, Chandigarh, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BAMS, B.Sc with Good knowledge in Aircraft Maintenance, Airline Operations, Airport Operation, Aviation, Cabin Crew Activities, Hospitality, Ground Staff Activities, Interpersonal Skills, Aviation Security, Ground Handling, Air Traffic Control, Cargo Handling etc.
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Customer Service Executive

Future Depart Aviation Academy OPC Pvt. Ltd.

Aviation Airport Representative Airport Ground Staff Airport Operations Executive Airport Manager Aviation Security Airlines Executive Airline Ground Staff Airline Customer Service Airlines Ground Walk in
Deals with passenger enquiries about flight departures and arrivalsIssuance of tickets to the passenger after confirming their reservationsIssuance of Boarding Cards to Bonafide passengers after validating their photo IDTagging their baggage to the correct destination after noting down the correct baggage weightAdheres to the standard allowances given for passengers Check in Baggage and charging excessbaggage tax from passengers for baggage exceeding the standard allowanceEfficient Handling for passengers requiring special assistance like Expectant mother, Old Agepassengers, Passenger with infant/ small child and informing the Duty Officer and Manager for thesameProper reconciliation of passengers at the Boarding gates for their respective flightsSupervises the Baggage Loading/Offloading of the respective flights thereby ensures that correctbaggage are loaded in the flightEnsures the baggage are offloaded from the flight for passenger who is not traveling on that flightVerifies the position of Transit Passengers and inform Duty OfficersFollow Company Policy onGrooming and Uniforms StandardsAlcohol and Drug ConsumptionEnsures that Staff follow the policies and procedures as per Companys Airport Services ManualEnsures that Ramp equipment are effectively use for quick turnaround of aircraftEnsures during flight arrivals that baggage are properly kept on the arrival BeltEnsures a proper complained/report is filed for passengers lost or missing baggageEnsures that correct passenger/baggage/cargo count along with the fuel figure is passed to the Loadand Trim Staff for preparation of Load Sheet.Ensures that all Operational communication( written or verbal) are action promptlyEnsures that staff should report as per the reporting time rosteredEnsures that Staff should follow correct procedures for Carriage of Arms and Ammunition, etc.For more details kindly contact to HR team
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Airport Ground Staff

Future Depart Aviation Academy OPC Pvt. Ltd.

Aviation Airport Ground Staff Airport Manager Airport Representative Airport Operations Executive Airport Staff Aviation Security Aviation Trainer Airline Ground Staff Airline Customer Service Airlines Cabin Crew Airlines Executive Airlines Ground Walk in
This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.
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