Fresher Assistant Service Manager Jobs

Handling and resolving the day-to-day query of customers. Interacts effectively and professionally with others and able to initiate, establish and maintain highly is effective relationships with internal and external business contacts of various cultures. Identify Customers- needs and deliver Voice Service to the customers on Financial Products related queries and complaints. Receiving Calls from Customers both New and Existing and adding those calls to the CRM and assigning them to the correct individual in the organization. Cold Calling on Exiting Database provided by the company and generating leads to the existing sales force of the company and in turn earning incentives. Should have a laptop for the office work.

Handling Confidential Information and Data Must Ensure that all Data is Detailed and Organized Remember to Keep the Details

What the Role involves : Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 10-15 meaningful telephone/video calls with clientsCritical Skills of a Suitable Candidate : Client handling and application of Tele-sales techniques Active listening and understand the business contexts of clients Good Verbal and written communication Ability to work independentlyYou Can Apply if you have: 70%+ marks in 10th and 12th