Key responsibilities:1. Assist passengers during check-in and boarding process: Help passengers check-in, provide necessary information, and ensure smooth boarding process.2. Handle passenger inquiries and complaints: Address any concerns or questions from passengers in a professional and efficient manner.3. Ensure safety and security protocols: Adhere to airport security regulations and protocols to ensure the safety of passengers and staff.4. Coordinate with airline staff: Work collaboratively with airline representatives to coordinate passenger services effectively.5. Maintain cleanliness and organization: Keep the passenger areas clean, organized, and presentable at all times.Required skills and expectations:1. Excellent communication skills: Ability to communicate effectively with passengers and airline staff.2. Customer service-oriented: A friendly and helpful attitude towards passengers to provide a positive experience.3. Attention to detail: Ability to pay close attention to details to ensure accuracy in all passenger interactions.4. Ability to work in a fast-paced environment: Capable of working efficiently in a busy airport setting.5. Willingness to work in shifts: Flexibility to work in rotating shifts, including nights, weekends, and holidays.
We are looking for 30 Airport Passenger Service Associate Posts in Jharsuguda, Bhubaneswar, Kolkata, Gaya, Dhanbad, Patna, Cuttack, Bhadrak, Balasore, Howrah, with deep knowledge in Aviation, Ground Staff Activities and Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, Bachelor of Hotel Management