Airport Operations Executive Job Vacancies in Tezpur

As an Airport Operations Executive, you will play a vital role in ensuring smooth daily operations at the airport. Your main responsibilities will include the following:- Flight Coordination: You will assist in managing flight schedules, ensuring that all departures and arrivals are on time and efficiently handled.- Passenger Assistance: Providing exceptional customer service is essential. You will help passengers with inquiries, check-in processes, and any other assistance they may need.- Baggage Handling: You will oversee the safe loading and unloading of baggage, ensuring that luggage reaches the correct destinations without delays.- Safety Compliance: Adhering to safety protocols and regulations is critical in this role. You will participate in safety checks and ensure that all operations meet the established safety standards.- Communication: You will communicate effectively with team members and other departments to ensure everyone is informed of any changes or issues regarding flights and operations.To be successful in this role, you should have a positive attitude and a strong focus on customer service. Good communication skills are essential, as you will be interacting with passengers and team members regularly. A willingness to learn and adapt in a fast-paced environment is important, along with the ability to work well under pressure. A minimum qualification of 12th grade is required, and prior experience in airport operations is preferred but not mandatory.

Responsibilities:1. Ensuring the safety and comfort of passengers during flights.2. Performing pre-flight safety checks.3. Demonstrating the use of safety equipment.4. Serving meals and refreshments to passengers.5. Handling any in-flight emergencies.6. Providing exceptional customer service at all times.7. Keeping the cabin clean and tidy.8. Assisting passengers with special needs.9. Following all airline and regulatory policies and procedures.10. Attending regular training sessions.

This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.