Airport Operations Executive Fresher Jobs in Mangalore

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.

We are seeking an Accounts & Finance Executive to support our finance team in managing financial transactions and records. The role is based in Mangalore and is suitable for candidates with 0 to 6 years of experience.Key Responsibilities:- Manage Accounts Payable and Receivable: Handle invoices and ensure timely payments are made and received. This includes tracking overdue payments and resolving any discrepancies.- Prepare Financial Statements: Assist in creating accurate and timely financial reports, including balance sheets and profit and loss statements, to help management understand the companys financial position.- Maintain Financial Records: Organize and update financial documents, ensuring all transactions are recorded accurately in accounting software.- Assist in Budget Preparation: Support the finance team in developing budgets by providing historical data and financial insights.- Conduct Reconciliations: Regularly reconcile bank statements and accounts to ensure accuracy and identify any discrepancies.Required Skills and Expectations:- Knowledge of basic accounting principles is essential. A foundational understanding will help you effectively perform the tasks required for this role.- Proficiency in using accounting software and Microsoft Excel is expected, as it is crucial for managing financial data.- Strong attention to detail and organizational skills are vital to ensure accurate financial reporting.- Good communication skills will help you collaborate effectively with team members and address any queries with external clients or vendors.- A proactive attitude towards learning and adapting to new financial practices is encouraged to grow in this role.

As an Air Ticketing Executive, you will be responsible for facilitating flight bookings and providing excellent customer service. You will work in an office environment in Mangalore, engaging directly with customers and travel agents to ensure smooth travel arrangements.Key Responsibilities:- Flight Reservations: Handle customer inquiries and assist with booking air tickets according to their travel preferences and schedules, ensuring accurate and timely reservations.- Ticketing Support: Manage the issuance of tickets, including changes and cancellations, needing attention to details to avoid errors and provide a smooth travel experience.- Customer Interactions: Provide assistance to customers over the phone or in-person, addressing questions, solving issues, and ensuring satisfaction with the services provided.- Fare Quoting: Research and provide information on flight fares, promotions, and availability, ensuring customers receive competitive pricing for their travel plans.- Documentation Management: Maintain and organize records of bookings, ticketing transactions, and customer communications for future reference and compliance.Required Skills and Expectations:Candidates should have strong communication skills, enabling them to interact effectively with clients. Basic computer proficiency is essential, as you will be using booking software. Attention to detail is crucial to prevent booking errors. A positive attitude towards customer service will help build trust and rapport with clients. This role is open to individuals with 0 to 6 years of experience, making it an excellent opportunity for both freshers and seasoned professionals looking to expand their careers in the travel industry.

As a Human Resource Executive, you will play a vital role in supporting our HR department and enhancing employee satisfaction. Your primary responsibilities will include:- Recruitment Assistance: Help with the hiring process by posting job openings, screening resumes, and scheduling interviews to ensure we attract the best candidates.- Employee Onboarding: Assist in welcoming new employees, providing them with the necessary documents and training materials to help them settle into their roles smoothly.- Communication Facilitation: Act as a point of contact for employee inquiries and concerns, fostering a positive work environment by maintaining open communication.- Record Keeping: Maintain accurate employee records, including personal information, attendance, and performance evaluations, ensuring all data is kept confidential and organized.- Policy Implementation: Help disseminate company policies and procedures to employees, ensuring everyone is aware of their rights and responsibilities.- Support Training Initiatives: Assist in organizing training and development sessions to promote employee growth and skill enhancement.Required skills and expectations include:- Strong communication skills to interact effectively with all levels within the organization.- Ability to maintain confidentiality and handle sensitive information with discretion.- Basic knowledge of HR practices and labor laws to ensure compliance.- Proficiency in using office software and handling administrative tasks.- A proactive approach to problem-solving and the ability to work well within a team.- A positive attitude and a willingness to learn, especially for candidates with little to no experience. We welcome candidates with 0 to 6 years of experience and a minimum education level of 12th pass. This is a full-time office-based role located in Mangalore.

Responsibilities for Airport Staff may include:- Assisting passengers with check-in, boarding, and disembarking from flights- Handling baggage and cargo in a safe and efficient manner- Checking passports and travel documents- Ensuring compliance with airport security procedures- Providing information and assistance to passengers- Operating airport equipment, such as conveyor belts and baggage carts- Maintaining cleanliness and orderliness in the airport terminal- Handling customer inquiries and complaints in a professional manner

An Air Ticketing Executive is responsible for handling flight reservations, ticket issuance, cancellations, and customer support. The role involves working with airline reservation systems, coordinating with clients, and ensuring smooth travel arrangements while delivering excellent customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air ticketsManage reservation systems like Amadeus GDS, Galileo GDS, or Sabre GDSProvide customers with flight schedules, fares, and travel informationAssist with visa, travel insurance, and itinerary planningHandle customer queries via phone, email, or in personCoordinate with airlines for seat availability and special requestsProcess refunds and handle ticket amendmentsMaintain booking records and documentationEnsure compliance with airline policies and regulationsAchieve sales targets (if applicable in travel agencies) Qualifications:Minimum: 12th Pass or GraduateDiploma or certification in Travel & Tourism / Aviation (preferred) Experience:Freshers can apply1-3 years experience preferred in ticketing or travel industry Skills Required:Knowledge of airline reservation systems (GDS)Good communication and interpersonal skillsBasic computer knowledge (MS Office, email handling)Attention to detail and accuracyProblem-solving and customer handling skillsAbility to work under pressure and meet deadlines Technical Skills:Ticketing software proficiency (Amadeus, Galileo, Sabre)Fare calculation and itinerary planningUnderstanding of airline codes and terminology Working Conditions:Rotational shifts (including weekends & holidays)Office-based or airport-based roleFast-paced work environment Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 70,000+ per month

As an Air Cargo Executive based in Mangalore, you will be essential to the air freight processes that ensure goods are transported safely and efficiently. You will play a key role in coordinating shipments, handling documentation, and providing excellent customer service related to air cargo.Key Responsibilities:- Coordinate Shipments: Manage and oversee the scheduling of air shipments to ensure timely transportation and delivery of goods.- Prepare Documentation: Ensure all necessary paperwork for air cargo, such as waybills and customs forms, is accurately completed and submitted on time.- Customer Service: Address inquiries from clients regarding freight rates, shipment status, and any issues that may arise during transport.- Track Shipments: Monitor the progress of air cargo shipments and keep stakeholders informed of delivery timelines and potential delays.- Liaise with Airlines: Communicate with airline representatives to arrange bookings and resolve any operational challenges.- Maintain Records: Keep detailed records of all shipments and transactions to ensure compliance with regulations and facilitate smooth operations.Required Skills and Expectations:- A high school education (10th pass) is the minimum requirement for this role.- Candidates with 0 to 6 years of experience in air cargo or logistics are encouraged to apply, with a willingness to learn being essential.- Strong communication skills are necessary to interact effectively with clients and suppliers.- Basic computer skills are important for managing documentation and tracking shipments.- A proactive attitude and the ability to work in a fast-paced environment will contribute to your success in this role.

An Air Ticketing Executive handles flight reservations, ticket issuance, rebooking, and customer travel support. The job sits at the intersection of airline systems, fare rules, and passenger service, and is common in airlines, travel agencies, OTAs, and airport offices.Key ResponsibilitiesCreate, modify, and cancel flight bookings.Issue tickets and process reissues, reroutes, refunds, and voids.Quote fares, taxes, and service fees.Advise customers on baggage, visa, and travel policies.Handle special service requests (meals, seats, wheelchairs, UMNR).Coordinate with airlines for schedule changes or disruptions.Maintain accurate PNR and payment records.Meet sales and service quality targets.Daily Work ActivitiesChecking availability and best fares.Responding to calls, emails, or walk-in clients.Monitoring queues for time limits and ticketing deadlines.Updating passengers about delays or cancellations.Preparing daily sales and cash reports.Skills & CompetenciesKnowledge of fare construction and airline rules.Familiarity with Global Distribution Systems (GDS).Good communication and persuasive skills.Accuracy with data entry and payments.Ability to manage irate or stressed travelers.Time management and multitasking.