Airline Customer Service Representative Female 12th Pass Jobs in Kolkata

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Freshers & Experience || Full Time || Airline Customer Service Representative

Fly Careers

  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Attention to Detail Teamwork Communication Time Management Organizational Skills Customer Service Conflict Resolution Language Skills Computer Skills Patience Adaptability
As an Airline Customer Service Representative, you will play a crucial role in ensuring a positive experience for our passengers. Your responsibilities will include:- **Assisting Passengers**: Greet customers warmly and assist them with their inquiries, ensuring their needs are addressed promptly and effectively.- **Booking and Ticketing**: Help with making flight reservations, issuing tickets, and processing changes to itineraries, ensuring customers receive accurate and timely service.- **Handling Complaints**: Listen to customer concerns or complaints and provide solutions or escalate issues to ensure satisfactory resolutions.- **Providing Information**: Offer detailed information about flights, schedules, baggage policies, and other airline services, helping passengers make informed decisions.- **Maintaining Records**: Keep accurate records of customer interactions and transactions as required, ensuring compliance with airline procedures and regulations.- **Coordinating with Staff**: Work closely with other airline staff and departments to facilitate smooth operations and effective communication.To be successful in this role, you should have good communication and interpersonal skills, allowing you to connect with customers easily. A friendly and patient demeanor is essential for addressing various customer needs. Basic computer skills are important for handling booking systems and records. You should also be able to handle pressure in a fast-paced environment. Prior experience in customer service is a plus, but fresh candidates with a positive attitude are also welcome to apply.
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Hiring For 12th Pass Freshers - Airline Customer Service Representative

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Time Management Empathy Customer Service Conflict Resolution Product Knowledge Resilience Communication Problem-solving Sales Skills Multitasking Language Skills Attention to Detail Adaptability Organizational Skills Patience Computer Skills Teamwork
Develop and implement strategic plans to improve airport operations, enhance customer experience, and drive profitability.Manage and coordinate day-to-day airport operations, including terminal services, airside operations, ground handling, and facilities maintenance.Monitor and enforce compliance with local, state, and federal regulations, including safety, security, and environmental standards.Collaborate with airlines, ground service providers, and other stakeholders to ensure smooth and efficient aircraft movements, passenger handling, and baggage operations.Oversee the development and implementation of security protocols and procedures to maintain a secure and safe airport environment.Manage the budget and financial performance of the airport, including revenue generation, cost control, and financial reporting.
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Freshers For Airline Customer Service Representative - Kolkata

Aerodrome

  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Support Good Communication Tele Representative Problem-solving Listening Skills Teamwork Customer Service Time Management Computer Skills
We are seeking a motivated Airline Customer Service Representative to join our team in Kolkata. This role is suitable for freshers with a passion for helping people and a desire to thrive in a dynamic environment.Key Responsibilities:- **Assist Passengers:** Greet and assist customers at check-in, boarding, and during their travel to ensure a pleasant experience.- **Manage Inquiries:** Address customer questions and concerns via phone, email, or in person, providing accurate information regarding flights, bookings, and airline policies.- **Handle Reservations:** Help customers with flight bookings, changes, and cancellations, ensuring a smooth reservation process.- **Problem Resolution:** Quickly and effectively resolve issues related to delayed flights, lost luggage, and other travel-related problems to maintain customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions to support service quality and performance metrics.Required Skills and Expectations:Candidates should possess strong communication skills in English and Hindi, both spoken and written. A friendly demeanor and a willingness to assist customers are essential for success in this role. Basic computer skills are necessary for handling reservations and customer inquiries. Freshers who are enthusiastic and show a commitment to learning will thrive in this supportive environment. Adaptability and patience are important as customer service representatives often encounter a variety of situations and must remain calm under pressure. A minimum education level of 12th pass is required for applicants. If you have any queries, you can contact this number- +91 9147329961 (Send your CV/Resume this WhatsApp number)
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Freshers For Airline Customer Service Representative - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Listening Skills Customer Service Calm Under Pressure Communication Time Management Product Knowledge
As an Airline Customer Service Executive, you will be responsible for assisting airline customers with their inquiries, ticket booking, and resolving issues. You will provide excellent customer service through phone, email, and in-person interactions, ensuring customer satisfaction and loyalty. Key Responsibilities:1. Handling customer inquiries: You will respond to customer queries regarding flight schedules, bookings, cancellations, and other related matters.2. Booking tickets: You will assist customers with booking flights, ensuring accuracy and timely processing.3. Issue resolution: Address and resolve customer complaints or issues effectively, providing satisfactory solutions.4. Customer assistance: Offer guidance and support to customers facing challenges during their travel experience, demonstrating empathy and problem-solving skills.Required Skills and Expectations:1. Strong communication skills: Ability to effectively communicate with customers in a clear and professional manner.2. Customer-centric approach: Demonstrated commitment to providing exceptional service and ensuring customer satisfaction.3. Problem-solving abilities: Capable of addressing customer issues promptly and finding solutions effectively.4. Basic computer skills: Proficiency in using computer systems and software for ticket bookings and customer interactions.5. Patience and empathy: Ability to handle challenging situations with patience and empathy towards customers.FOR FURTHER INFORMATION KINDLY CONTACT: 9123096014/9875598230
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Airline Customer Service Executive

Fineex Airways

Aviation Ground Staff Customer Service Walk in
We hope this message finds you well. We have exciting job opportunities available in the aviation industry for the positions of Air Ticketing, Ground Staff, Cabin Crew, and Maintenance Engineer. If you have a passion for aviation and love working in a fast-paced environment, this might be the perfect fit for you!As part of the Air Ticketing role, your main responsibilities would include warmly welcoming passengers on board and assisting them in finding their seats. You will also provide important information and safety procedures to ensure a smooth and secure journey for all passengers. Additionally, you will be in charge of ensuring that all seat belts and galleys are properly secured before take-off. Your excellent communication skills will be put to use as you make in-flight announcements and answer any questions that passengers may have during the flight.For the Ground Staff position, you will be responsible for assisting passengers with check-in procedures and efficiently handling luggage and cargo. Ensuring a seamless boarding and disembarking process will be an essential part of your role, along with delivering exceptional customer service at the airport.As a Cabin Crew member, your primary focus will be on the well-being of passengers during the flight. You will serve meals and refreshments and offer duty-free products while informing passengers about any allowance restrictions in place at their destination. During emergencies, you will be reassuring passengers and ensuring that they follow safety procedures correctly.For the Maintenance Engineer position, your technical expertise will be invaluable in providing assistance with aircraft maintenance. Conducting regular inspections and promptly addressing technical issues will be essential in ensuring the safety and reliability of our fleet.Key Skills we are looking for in all positions are strong verbal communication skills and an excellent personality. Remaining composed during challenging
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Airline Customer Service Executive

Sky High

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Good Personality Customer Service
Experience: FresherOpen Positions:14Key Skills: Basic Computer Knowledge, Customer ServiceApplySAVEC.S.A: Airline customer service agents commonly work at airline ticket counters and boarding gates. They act as an airline's boarding agents swiftly and efficiently boarding and then deplaning passengers to keep an airline's flights on time.Baggage Handler: Collect sort and check luggage against flight lists making sure that the right items go on to the right aircraft. Transfer luggage from the check-in areas to the departure areas. Use trucks cargo loaders and conveyor belts to move luggage to and from the aircraft.Required Experience Skills and QualificationsJOB DETAILS:GROUND STAFF: -Qualification- 12th Pass & AboveAge- 18 Years to 28 YearsSalary- 15K to 25K Per Month
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