8

Airline Customer Service Job Vacancies in Darbhanga

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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Darbhanga
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent
We are looking for dedicated Airport Staff in Darbhanga, India. This full-time position is suitable for individuals with 0 to 5 years of experience. A minimum education of 10th pass is required. The role is office-based, ensuring you are part of a dynamic team dedicated to creating a smooth airport experience for travelers.nnKey Responsibilities:nn1. Passenger Assistance: Provide support to passengers by helping with check-in processes, answering questions, and directing them to their gates.nn2. Baggage Handling: Ensure the safe loading and unloading of passengers luggage, maintaining a smooth flow of baggage services.nn3. Safety Regulations: Adhere to airport safety procedures and guidelines to ensure a secure environment for all travelers and staff.nn4. Customer Service: Maintain a friendly and professional demeanor while interacting with travelers, resolving any issues or complaints they may have.nn5. Team Collaboration: Work closely with other airport staff and departments to ensure that all operations run efficiently and effectively.nnRequired Skills and Expectations:nnCandidates should have strong communication skills and the ability to work in a fast-paced environment. A positive attitude and willingness to assist others are crucial. You should be able to follow instructions accurately and work as part of a team. Flexibility in working hours may be necessary, as airports operate on a 24/7 basis.
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Airport Guest Relationship Executive || Freshers & Experienced

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Darbhanga
Customer Relationship Airline Operations Passenger Handling Airline Customer Service Airport Ticketing
SHARE YOUR RESUME TO 8282965559nAs an Airport Customer Service Associate in Darbhanga, India, you will be a vital part of the airport team, providing excellent service to passengers. This role is ideal for individuals who are looking to start their careers in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: You will greet passengers, assist them with check-in, baggage handling, and answer questions about flights and services, ensuring a smooth travel experience.nn2. Handling Queries: Respond to customer inquiries and resolve any issues, providing solutions or directing them to the appropriate personnel as needed.nn3. Safety Compliance: Ensure compliance with airport security and safety regulations, contributing to a secure environment for all travelers.nn4. Coordination with Team: Work closely with other airport staff, including security and ground crew, to ensure timely boarding and transfer of passengers.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential to provide a welcoming atmosphere. Attention to detail is crucial for accurately processing passenger information and adhering to safety protocols. The ideal candidate should be able to work in a fast-paced environment and adapt to changing situations efficiently. Basic computer skills are necessary for managing passenger data and assisting with check-in procedures. A minimum education level of 12th grade is required, and this position is suitable for those with zero to one year of experience.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Darbhanga
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airline Customer Service Airport Ramp Aircraft Handling
We are looking for an Airport Ramp Executive to join our team in Darbhanga, India. This entry-level role is perfect for individuals who are eager to start a career in the aviation industry. nnKey Responsibilities:nn1. Aircraft Handling: Assist in the overall operations of aircraft on the ramp, ensuring timely and safe handling of flights.n n2. Loading and Unloading: Manage the loading and unloading of baggage, cargo, and mail from the aircraft, ensuring adherence to safety standards.nn3. Equipment Management: Operate ground support equipment, such as tugs and conveyor belts, to facilitate smooth ramp operations.nn4. Safety Protocols: Adhere to all safety and security procedures while working on the ramp, contributing to the safety of the aircraft and personnel.nn5. Team Collaboration: Work closely with other team members and departments to ensure effective communication and cooperation during ramp operations.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and possess a keen interest in aviation. Experience is not mandatory but having some background in similar roles can be advantageous. We seek individuals who are dependable, physically fit, and able to work in various weather conditions. Strong teamwork, effective communication, and a proactive approach to problem-solving are essential to excel in this position. Working hours will be full-time, with responsibilities primarily carried out from our office setting.
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  • Fresher
  • 6.5 Lac/Yr
  • Darbhanga
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are looking for a dedicated Airport Ramp Executive to join our team in Darbhanga. This role is full-time and suitable for freshers who have completed their 10th grade. As an Airport Ramp Executive, you will handle various tasks related to the smooth operation of airport ground services. Key Responsibilities:- Aircraft Loading and Unloading: Safely load and unload luggage, cargo, and mail from aircrafts to ensure timely departures and arrivals.- Baggage Handling: Carry out baggage-check procedures and assist passengers with their luggage as needed, maintaining high levels of accuracy.- Aircraft Servicing: Perform basic checks on the aircraft before and after flights, including fuel checks and ensuring equipment is correctly stowed.- Safety Compliance: Follow all safety regulations and protocols strictly to ensure the safety of yourself and others on the ramp.- Team Coordination: Work closely with other team members and airport staff to ensure efficient operations, conveying information clearly and quickly.Required Skills and Expectations:- Must have a strong sense of responsibility and be committed to attending to tasks until completion.- Ability to work in a fast-paced environment with excellent time management skills to meet tight schedules.- Good physical fitness is essential, as the job involves lifting heavy baggage and equipment.- Basic communication skills are required for effective interaction with passengers and team members.- A willingness to learn and adapt to new procedures and technologies in the airport environment.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Darbhanga
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Communication Adaptability Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail
- Answer customer inquiries: Provide assistance to customers regarding flight bookings, reservations, cancellations, and any other inquiries they may have.- Handle complaints: Address and resolve customer complaints in a professional and timely manner to ensure customer satisfaction.- Process bookings: Assist customers in booking flights, managing reservations, and making changes to their travel itinerary.- Provide information: Furnish customers with relevant information such as flight schedules, baggage allowances, and airline policies.- Coordinate with other departments: Collaborate with different departments within the airline to ensure smooth operations and resolve customer issues effectively.Skills and Expectations:- Excellent communication skills: Ability to communicate clearly and effectively with customers to provide satisfactory service.- Customer-oriented approach: Dedication to meeting customer needs and ensuring their overall satisfaction.- Problem-solving skills: Capability to think quickly and find solutions to customer issues in a fast-paced environment.- Attention to detail: Precision in processing bookings and managing customer information accurately.- Ability to work under pressure: Capacity to handle demanding situations and resolve customer complaints gracefully.
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Freshers & Experience || Full Time || Air Ticketing Executive

Namo Airways Services India Private Limited

Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma
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Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
Hiring for 59 Airlines Executive Jobs in Kolkata, Bhubaneswar, Ranchi, Patna, Darbhanga, Darjeeling, Jhargram, Dhanbad, Samastipur, Bihar, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Relationship, Airline Operations, Aviation, Personality Development, Passenger Service, Airline Customer Service, Communication Skills, Good Communication Skills etc.
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Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo Airport Ticketing Customer Service Hospitality Aviation Security
Hiring for 749 Airport Staff Jobs in Patna, Goalpara, Assam, Madurai, Prayagraj, Vizianagaram, Darbhanga, Goa, Bhopal, Puducherry, Tatanagar, Jamshedpur, for Freshers, Required Educational Qualification is: Higher Secondary with Good knowledge in Airline Operations, Customer Service, Airport Operation, Aviation, Hospitality, Aviation Security, Ground Staff Activities, Ground Handling, Airport Cargo, Airport Ticketing etc.The job description of airport staff includes:Greeting and welcoming passengers and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Managing passenger check-in and boarding processes.Handling baggage and cargo logistics.Coordinating with ground crew for aircraft movement.Assisting passengers with inquiries and providing excellent customer service.Maintaining safety protocols and responding to emergencies efficiently
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Jobs by Popular Location

Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
We are looking for 100 Airport Staff Posts in Kolkata, Patna, Gaya, Darbhanga, Samastipur, Bihar, Bhubaneswar, Jharia Dhanbad, Ranchi, Dhanbad, Guwahati, with deep knowledge in Airport Ticketing, Airline Operations, Aviation, Hospitality, Customer Service, Aviation Security, Ground Staff Activities, Cargo Handling, Personality Development, Basic Computer Skills and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, B.A
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Darbhanga
Interpersonal Skills Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive
Join our team in Darbhanga as an Airline Ground Staff member. In this full-time role, you will play a vital part in ensuring smooth ground operations at the airport. We welcome both freshers and experienced individuals.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers during check-in and boarding, ensuring a pleasant travel experience.nn2. Baggage Handling: Manage luggage safely, including loading and unloading, to prevent damage and ensure all bags are accounted for.nn3. Information Services: Provide accurate information regarding flights, delays, and airport services to passengers and their families.nn4. Safety Procedures: Assist in maintaining safety standards by following security protocols and reporting any suspicious activities or incidents.nn5. Team Collaboration: Work closely with pilots, cabin crew, and other ground staff to ensure coordinated and efficient operations.nnRequired Skills and Expectations:nnCandidates should have a minimum educational qualification of 10th grade and be comfortable working in an office environment. Strong communication skills are essential, as you will be interacting with diverse passengers. A friendly and professional demeanor is crucial for creating a welcoming environment at the airport. Attention to detail is necessary for handling baggage and following safety protocols. Additionally, adaptability and teamwork are vital due to the fast-paced nature of airport operations. Whether you have experience or are just starting, your enthusiasm and commitment to excellent service will make a difference in our team.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Darbhanga
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are seeking a dedicated Airlines Executive to join our team in Darbhanga, India. This full-time position is ideal for individuals eager to start their careers in the aviation industry, particularly those with a minimum education of a 10th pass.nnKey Responsibilities:nn- Customer Support: Assist customers with inquiries about flight schedules, ticket bookings, and airline policies, ensuring a smooth travel experience.n n- Reservation Management: Handle flight reservations efficiently, processing changes and cancellations while maintaining accurate records in the system.nn- Check-In Assistance: Aid passengers during the check-in process, verifying documents and ensuring they follow airport regulations for a seamless boarding experience.nn- Issue Resolution: Address and resolve customer complaints or issues in a timely manner, providing effective solutions and ensuring customer satisfaction.nnRequired Skills and Expectations:nnCandidates should demonstrate strong communication skills, both verbal and written, to interact effectively with customers and team members. A proactive approach to problem-solving is essential, alongside the ability to work in a fast-paced environment. Attention to detail is important for managing reservations and ensuring compliance with airline procedures. A friendly and approachable demeanor will help in building rapport with clients and enhancing their travel experience. nnThis role is suited for individuals with 0 to 2 years of experience, who are enthusiastic about learning and growing within the aviation sector.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Darbhanga
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
We are seeking a motivated Airport Executive to join our team in Darbhanga, India. This entry-level position is ideal for candidates with a passion for the aviation industry and customer service.As an Airport Executive, you will perform essential tasks to ensure smooth airport operations and high-quality service for passengers. Key Responsibilities:1. Passenger Assistance: Greet and assist passengers with check-in procedures, baggage handling, and any queries to enhance their travel experience.2. Information Management: Provide accurate flight information and updates to passengers, ensuring they are aware of any changes to schedules.3. Coordination: Collaborate with airline staff and airport services to ensure efficient operations during peak times and maintain a safe environment.4. Documentation: Assist in maintaining the necessary paperwork and records related to passenger travel and security protocols.5. Problem Solving: Address passenger concerns and complaints in a professional manner, helping to resolve issues effectively and ensuring passenger satisfaction.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess excellent communication skills. You should be friendly, courteous, and able to work in a fast-paced environment. A good understanding of airport operations is preferred but not mandatory. Attention to detail and the ability to work as part of a team are essential for success in this role. Flexibility with work hours is also important, as airport operations run round the clock.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Darbhanga
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
As an Airport Ramp Executive, you will play a crucial role in ensuring the safe and efficient operation of ground services at the airport. Your primary responsibilities will include:- Loading and Unloading Baggage: Safely and efficiently handle passengers' luggage, ensuring all bags are loaded and unloaded from the aircraft without damage.- Assisting Ground Operations: Support various ground activities, like directing aircraft to and from the bay and managing airport vehicles.- Safety Compliance: Adhere to all safety procedures and regulations while operating equipment and performing tasks to ensure a safe environment for staff and passengers.- Communication Skills: Effectively communicate with team members and other departments to coordinate activities and resolve any issues that may arise during ramp operations.- Vehicle Operation: Operate ground support vehicles, such as baggage tugs and pushback tractors, ensuring all equipment is used properly and maintained.To succeed in this role, you should have a high school education (10th Pass) and be eager to learn. While prior experience is not required, an interest in working in a fast-paced environment is essential. You must be physically fit, as the role can involve lifting heavy luggage and being on your feet for long hours. A good attitude towards teamwork and commitment to safety will be key to your success in this position. Willingness to work flexible hours, including weekends and holidays, is also important.
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  • Fresher
  • 6.5 Lac/Yr
  • Darbhanga
Budget Management Crisis Management Decision-making Emergency Procedures Flight Operations Performance Evaluation Problem-solving Safety Regulations Team Management Time Management Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability
As an Airline Supervisor, you will play a crucial role in ensuring smooth operations at the airport. Your primary duties will include overseeing staff, managing customer service, and coordinating various activities to keep flights running on time.Key Responsibilities:- Supervise Airport Staff: You will guide and oversee the ground crew, providing direction and support to ensure that all tasks are completed efficiently.- Customer Service Oversight: You'll be responsible for addressing passenger inquiries and complaints, ensuring a pleasant travel experience for everyone.- Flight Operations Coordination: You will monitor flight schedules and make arrangements for any changes, keeping both passengers and staff informed.- Safety Compliance: Ensuring that all safety regulations are followed is essential. You will conduct regular checks to maintain safety standards at the airport.- Training and Development: You will assist in training new staff, providing them with the knowledge and skills needed to perform their duties effectively.Required Skills and Expectations:- Strong communication skills are essential, as you will interact with staff and passengers regularly.- A basic understanding of airline operations will be beneficial, though training will be provided for freshers.- You should be organized and able to handle multiple tasks at once, especially during busy travel times.- A helpful and friendly attitude is important for providing excellent customer service.- Flexibility in working hours is expected, as airline operations can vary throughout the day.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Darbhanga
Performance Evaluation Budget Management Crisis Management Decision-making Emergency Procedures Flight Operations Problem-solving Safety Regulations Team Management Time Management Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability
We are looking for an Airline Supervisor to oversee daily airline operations at our Darbhanga office. This entry-level position is ideal for individuals with a passion for customer service and a keen eye for detail, even if they have limited experience.Key Responsibilities:- Staff Coordination: You will manage and support airport staff, ensuring all team members are aware of their duties and responsibilities during their shifts.- Customer Assistance: Helping passengers is a priority. You will assist with check-in processes, handle inquiries, and resolve any issues that may arise to ensure a pleasant travel experience.- Safety Compliance: Maintaining safety protocols is crucial. You will monitor daily operations to ensure that safety standards are followed thoroughly.- Reporting: You will prepare daily reports on operations, customer feedback, and any incidents, presenting this information to management for further evaluation.Required Skills and Expectations:Candidates must have a minimum education of 10th grade and possess strong communication skills in both Hindi and English. Attention to detail is essential in your work, particularly in documenting information accurately and addressing customer needs effectively. A friendly demeanor and the ability to stay calm under pressure are important, as is the willingness to work full-time from the office. Being a quick learner and showing enthusiasm for the airline industry will greatly benefit your success in this role.
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