Aervista Institute of Aviation & Hospitality Management
0 - 1 yrs
8.0 Lac/Yr
Samastipur
Customer Relationship Airport TicketingAirline OperationsAirport OperationPassenger HandlingAirline Customer Service
SHARE YOUR RESUME 8282965559nWe are seeking a friendly and dedicated Airport Customer Service Associate to join our team in Samastipur, Bihar. This entry-level position is ideal for individuals eager to start a career in customer service within the aviation industry.nnAs an Airport Customer Service Associate, you will support passengers in various aspects of their travel experience. Your key responsibilities will include:nn- Assisting Passengers: Help travelers check in, provide information about flights, and address any inquiries or concerns.n- Managing Documentation: Ensure that all necessary travel documents are processed correctly, including boarding passes and identification checks.n- Coordinating with Airlines: Work closely with airline staff to facilitate smooth operations and assist passengers with luggage and boarding procedures.n- Resolving Issues: Address and resolve any passenger complaints or malfunctions efficiently, ensuring customer satisfaction.nnTo excel in this role, candidates should possess strong communication skills and a friendly demeanor, as you will interact with a diverse range of passengers. It is important to be attentive to details and capable of working under pressure, especially during peak travel times. nnThe ideal candidate should have a minimum education level of 10th pass and 0-1 years of experience, making this a great opportunity for fresh graduates or individuals seeking to build their careers. A willingness to learn and grow in a dynamic environment will be key to your success.
We are looking for dedicated Airport Staff to join our team in Samastipur, Bihar. This role is ideal for those looking to start their career in the aviation industry. As an Airport Staff member, you will be responsible for various essential tasks that ensure smooth airport operations. Your key responsibilities include:- Customer Service: Assist passengers with check-in procedures and baggage handling, providing helpful information to enhance their travel experience.- Safety Procedures: Ensure compliance with safety regulations by monitoring airport areas and responding to emergencies when necessary.- Team Collaboration: Work closely with other airport personnel to coordinate flight arrivals and departures, ensuring timely service delivery.- Documentation Assistance: Help with paperwork, including boarding passes and travel documents, making sure everything is processed correctly and efficiently. The ideal candidate for this position should have a minimum educational background of 12th grade and be open to learning, as previous experience is not mandatory. Strong communication skills are essential for interacting with passengers and team members effectively. A service-oriented attitude is important, as you will handle various customer inquiries and situations. Being detail-oriented will help you manage paperwork and follow safety protocols diligently. Candidates should also be able to work flexible hours in a fast-paced environment to ensure all airport operations run smoothly.
Key Responsibilities:1. Airport Ticketing: Handle ticketing processes for passengers, including booking, issuing, and cancelling tickets.2. Airline Operations: Assist with various airline operations tasks such as check-in, boarding, and baggage handling.3. Aviation Security: Ensure the safety and security of passengers, staff, and airport facilities by following security protocols.4. Hospitality: Provide excellent customer service to passengers by assisting with inquiries, resolving issues, and ensuring a pleasant airport experience.5. Ground Staff Activities: Assist with ground operations such as aircraft marshalling, towing, and refueling.6. Cargo Handling: Manage the loading and unloading of cargo onto aircraft while ensuring proper handling and storage.7. Basic Computer Skills: Utilize computer systems to input passenger information, check flight schedules, and generate reports.Required Skills and Expectations:1. Education: Minimum of 12th Pass or equivalent for entry-level positions in airport staff roles.2. Strong Communication: Excellent communication skills to interact effectively with passengers and colleagues.3. Customer Service: Ability to provide exceptional customer service and handle passenger inquiries and concerns professionally.4. Adaptability: Willingness to work in a fast-paced and dynamic airport environment with changing priorities.5. Attention to Detail: Ability to perform tasks accurately and efficiently, paying attention to detail in ticketing, baggage handling, and security procedures.6. Teamwork: Collaborate with other staff members and departments to ensure smooth airport operations.7. Physical Fitness: Capable of standing, walking, and lifting heavy objects as required in cargo handling and ground staff activities.
Hiring for 59 Airlines Executive Jobs in Kolkata, Bhubaneswar, Ranchi, Patna, Darbhanga, Darjeeling, Jhargram, Dhanbad, Samastipur, Bihar, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Relationship, Airline Operations, Aviation, Personality Development, Passenger Service, Airline Customer Service, Communication Skills, Good Communication Skills etc.
Executive is Responsible for Overseeing and Coordinating all Activities On the Airport Ramp to Ensure Efficient and Safe Operations. this Includes Directing Ground Staff Activities, Managing Cargo Handling, and Coordinating Aircraft Handling. the Airport Ramp Executive is also Responsible for Providing Excellent Customer Service to Airline Passengers and Stakeholders.key Responsibilities of An Airport Ramp Executive Include:1. Managing Ground Staff Activities and Supervising Their Performance2. Coordinating and Overseeing Cargo Handling Operations3. Ensuring Proper Aircraft Handling and Turnaround Procedures are Followed
Aervista Institute of Aviation & Hospitality Management
0 - 1 yrs
8.0 Lac/Yr
Samastipur
Customer Relationship Airport TicketingAirline OperationsAirport OperationPassenger HandlingAirline Customer Service
SHARE YOUR RESUME 8282965559nAs an Airport Customer Service Associate in Samastipur, you will play a vital role in ensuring travelers have a positive experience at the airport. This entry-level position welcomes individuals eager to begin their career in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: You will greet and assist passengers checking in, answering questions regarding flights and airport services, providing information with clarity and patience.nn2. Check-In Support: Help travelers with the check-in process, ensuring they have the necessary documents and guiding them through various procedures efficiently.nn3. Baggage Handling: Aid in the baggage check-in process, ensuring luggage is tagged correctly and inform passengers about luggage collection procedures at their destination.nn4. Conflict Resolution: Address passenger inquiries and resolve complaints with a calm demeanor, striving to enhance customer satisfaction while maintaining airport guidelines.nn5. Team Collaboration: Work closely with other airport personnel to ensure seamless operations and communications for a smooth passenger experience.nnRequired Skills and Expectations:nnCandidates should have completed at least their 10th grade and possess strong communication skills to interact effectively with diverse passengers. A personable attitude, patience, and a willingness to learn are essential for this role. Previous experience is not required; however, enthusiasm for providing excellent customer service in a fast-paced environment will be expected.
SHARE YOUR RESUME 8282965559nWe are seeking dedicated and enthusiastic individuals to join our team as Airport Staff in Samastipur, Bihar. This role is ideal for recent school leavers and offers an exciting opportunity to work in a dynamic airport environment.nnKey Responsibilities:nn- Customer Service: Assist passengers with inquiries, provide information about flights, and ensure a welcoming atmosphere at the airport.n- Check-in Assistance: Help passengers during the check-in process, ensuring smooth handling of luggage and boarding passes.n- Safety and Security: Monitor airport security protocols, assisting in maintaining a safe environment for both passengers and staff.n- Coordination: Work with other airport personnel to ensure efficient operations and effective communication throughout the airport.n- Maintenance of Cleanliness: Help keep the airport facilities clean and organized, ensuring a pleasant experience for travelers.nnRequired Skills and Expectations:nnCandidates should have completed their 10th grade and possess strong communication skills to interact effectively with passengers. Excellent teamwork is essential, as the role involves collaboration with various airport departments. Candidates must be reliable, punctual, and capable of working in a fast-paced environment. A friendly demeanor and a dedication to providing excellent service are crucial for this position. No prior experience is necessary, making this an excellent opportunity for those looking to start their career in the aviation industry.
SHARE YOUR RESUME 8282965559nAs an Airport Ramp Executive in Samastipur, Bihar, you will play a crucial role in ensuring smooth operations on the airport ramp. This position is ideal for candidates with a passion for aviation and a knack for teamwork.nnKey Responsibilities:n- Aircraft Handling: You will assist in the loading and unloading of baggage, cargo, and mail from aircraft, ensuring items are handled carefully and efficiently.n- Safety Compliance: It is essential to follow all safety protocols and guidelines to maintain a safe working environment, minimizing hazards during ramp operations.n- Communication: Regular communication with team members and other airport personnel is necessary to coordinate the arrival and departure of flights effectively.n- Equipment Operation: You will be trained to operate ground handling equipment and vehicles, ensuring that they are used safely and according to operational standards.nnRequired Skills and Expectations:nCandidates should have completed at least a 10th-grade education and possess a strong willingness to learn. Attention to detail and the ability to work in a fast-paced environment are crucial. The role requires good physical fitness and stamina, as it involves outdoor work and may include lifting heavy items. Strong communication skills and the ability to work as part of a team are essential for success in this position. No prior experience is required, making this an excellent opportunity to start your career in the aviation industry.