Air Cargo Executive 12th Pass Jobs in Ahmedabad

Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month

As an Air Ticketing Executive, you will play a key role in supporting travelers with their ticketing needs. Your main responsibilities will include:- Booking Flights: You will handle flight reservations for customers, ensuring they receive the best options based on their preferences and schedules. - Issuing Tickets: Once bookings are confirmed, you will issue electronic tickets and ensure all details are accurate, preventing any issues during travel.- Customer Assistance: You will provide assistance to customers with inquiries regarding flight details, fares, and policies, ensuring a high level of customer service.- Handling Cancellations and Changes: You will manage any changes or cancellations that customers request, processing these updates efficiently while adhering to airline policies.- Maintaining Records: You will keep accurate records of all transactions and customer communications to ensure compliance and provide excellent follow-up support.- Coordinating with Airlines: You will liaise with various airlines to confirm availability, handle issues, and keep up to date with flight schedules and fares.To succeed in this role, you should have strong communication skills and a customer-focused approach. Attention to detail is essential as you will be handling sensitive information and ensuring accuracy in bookings. A positive attitude and the ability to work under pressure are valued, as you may need to solve problems quickly. Familiarity with ticketing software or systems will be advantageous, although training can be provided for candidates with the right attitude.

We are looking for enthusiastic and dedicated individuals to join our team as Cabin Crew in Ahmedabad. As a member of our cabin crew, your primary role will be to ensure the safety and comfort of our passengers during flights.Key Responsibilities:- Safety Demonstration: Provide passengers with essential safety information before take-off to ensure they understand emergency procedures.- Passenger Assistance: Attend to passenger needs during the flight, including serving meals and beverages, and addressing any requests.- Emergency Response: Be prepared to handle emergency situations, including medical emergencies, and assist passengers calmly and efficiently.- Cabin Preparation: Ensure the cabin is clean and secure, checking that all safety equipment is in place before each flight.- Customer Service: Create a welcoming atmosphere by interacting politely and professionally with passengers, enhancing their overall travel experience.Required Skills and Expectations:- Candidates must have completed their 12th grade or equivalent education, ensuring a basic level of knowledge and communication skills.- Excellent communication skills are essential, as you will interact with passengers and team members regularly.- A friendly and approachable demeanor is crucial for providing excellent customer service and creating a pleasant environment on board.- Ability to work in a fast-paced environment and remain calm under pressure is needed, especially during emergencies.- Flexibility to work irregular hours, including weekends and holidays, is necessary.We welcome applicants with 0 to 6 years of experience who are eager to grow and thrive in the aviation industry.

An Air Ticketing Executive is responsible for booking flight tickets, managing travel itineraries, handling customer queries, and ensuring smooth ticketing operations. The role requires strong knowledge of airline systems, fare rules, and customer service skills. Key ResponsibilitiesBook domestic and international flight tickets using GDS systems (Amadeus, Galileo, Sabre).Provide accurate fare quotations and travel options to clients.Handle ticket reservations, cancellations, reissues, and refunds.Coordinate with airlines for seat availability, schedules, and special requests.Assist customers with travel-related queries (baggage, visa basics, policies).Maintain records of bookings and transactions.Ensure compliance with airline policies and company procedures.Handle group bookings and corporate travel requirements.Resolve customer complaints in a professional manner. Required Skills & CompetenciesKnowledge of GDS systems (Amadeus/Galileo/Sabre).Strong communication and customer service skills.Good knowledge of airline fare rules and ticketing procedures.Attention to detail and accuracy.Ability to work under pressure and meet deadlines.Basic computer proficiency (MS Office, email handling). Educational QualificationMinimum: 12th Pass (Higher Secondary)Preferred: Graduate in Travel & Tourism / Aviation / Hospitality ExperienceFresher or experienced candidates can apply.0-3 years of experience in ticketing or travel agency preferred. Work EnvironmentTravel agencies, airlines, airports, or tour operators.Rotational shifts may be required. Salary Range (India)Fresher: 15,000 - 25,000 per monthExperienced: 25,000 - 45,000+ per month

The Air Cargo Department manages the transportation of goods via aircraft. It handles cargo booking, documentation, loading, tracking, and delivery while ensuring safety, compliance, and timely operations. Key Responsibilities Cargo Handling & OperationsAccept and inspect cargo shipmentsEnsure proper packaging, labeling, and weight complianceCoordinate loading and unloading of cargoMonitor cargo movement from origin to destination Documentation & CompliancePrepare Air Waybill (AWB) and shipping documentsVerify invoices, customs papers, and permitsEnsure compliance with aviation and customs regulationsHandle dangerous goods documentation as per guidelines Customer ServiceInteract with clients, freight forwarders, and agentsProvide shipment status and tracking updatesResolve customer queries and complaintsHandle booking and cargo reservations Coordination & LogisticsCoordinate with airlines, ground staff, and warehouse teamsEnsure timely cargo dispatch and arrivalPlan cargo space utilization efficientlyManage priority and special shipments Special Cargo HandlingHandle perishable goods (food, flowers, medicines)Manage fragile and high-value cargoEnsure proper handling of hazardous materials (DG cargo)Maintain temperature-controlled shipments Safety & SecurityFollow cargo safety and security proceduresScreen cargo as per airport regulationsReport suspicious or unsafe shipmentsEnsure compliance with IATA and ICAO standards Eligibility CriteriaEducation: 10+2 or Graduation (Logistics/Aviation preferred)Age: 18-30 years (varies by company)Languages: English & Hindi (additional languages preferred) Skills RequiredGood communication and coordination skillsKnowledge of cargo documentationAttention to detailBasic computer skills (MS Office, cargo systems)Problem-solving abilityAbility to work under pressure Salary Range (India)Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 1,00,000+ per month