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JOB TITLE:ECommerce ManagerPURPOSE OF THE ROLE/JOB:To oversee the day-to-day operations of the companys online and offline business, ensuring seamless management of marketplace channels, driving revenue growth, and aligning e-commerce strategy with overall business objectives.IMPORTANT JOB FUNCTIONS:Manage business operations on marketplace channels such as Amazon, Flipkart, Myntra, Nykaa, etc., ensuring optimal product visibility and sales performance.Develop and execute e-commerce sales strategies to meet revenue and growth targets, including cross-selling and upselling techniques.Oversee product listing, catalog management, seller accounts, promotional deals, customer returns, and complaint resolution.Ensure all marketplace and company website content is accurate, up-to-date, and aligned with trading and marketing objectives.Analyze weekly, monthly, quarterly, and yearly sales data to identify trends and areas for improvement, generating actionable insights for business growth.Manage e-commerce agency relationships, evaluate account performance, and resolve disputes or cases as needed.Oversee channel marketing by ensuring agencies create and execute annual marketing plans for online sales.Conduct competitor analysis regularly to track market trends and maintain strong product visibility.Prepare daily, weekly, and monthly MIS reports.Coordinate with agencies and account managers for smooth online business operations.Take ownership of the Profit & Loss (P&L) for the overall e-commerce business.REPORTING RELATIONSHIPS:Reports to: FounderReported by: Not ApplicableREQUIRED QUALIFICATIONS:GraduationECommerce certificationREQUIRED EXPERIENCE:Minimum 5 years of relevant experience in e-commerce managementCOMMUNICATION (STAKEHOLDERS):Internal: All departments including Sales, Back Office, Accounts, and Operations; Key Account Manager, National Sales Head, Managing DirectorExternal: Vendors such as stationery, printing, and office supplies providers

About the Role:This role will focus on online presence, content publishing, and audience engagement.Key Responsibilities (KRAs): Regularly post and update blogs and service pages on the company website Schedule and manage daily/weekly content across social media platforms Run and monitor email marketing campaigns and newsletters Coordinate with design and sales teams to create branded content Analyze website and social media performance and suggest improvements Stay updated on digital trends, especially in the HR and business consultancy space Google Ads and SEO management of the website to make it on top of Google searchTechnical Skills: Proficient in using WordPress or other website CMS platforms Solid knowledge of SEO best practices and Google Analytics Experience with social media platforms (LinkedIn, Instagram, Facebook, etc.) Knowledge of email marketing tools (e.g., Mailchimp, HubSpot, or Zoho Campaigns) Basic design skills (Canva, Adobe Express, or Photoshop) are a bonus Strong copywriting skills with attention to grammar, tone, and brand alignment

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Skills:Excellent Communication Skills.Experience into Digital Marketing Agency, Flim making, Digital Marketing.Fluent English Must.Qualification:Bachelor's or master's degree in business,Marketing, Film, Media, or a closely related field. Role and Requirement: Lead business development initiatives for our film and digital media division, targeting top tier clients across various sectors. Develop and execute strategies to expand our portfolio in corporate filmmaking, digital advertising, and campaign production. Engage with C-suite executives and decision-makers to pitch CREATIVE GARAGEs capabilities and secure high-value projects. Network within the film and digital media industry to cultivate relationships and stay ahead of emerging trends. Collaborate with our creative teams to ensure proposals and pitches are compelling and demonstrate our creative and technical expertise. Negotiate contracts with a focus on long-term success and client satisfaction. Oversee a smooth handoff of new accounts to our project management teams, ensuring expectations are met with CREATIVE GARAGEs signature excellence. Mentor junior business development personnel, fostering an environment of growth and learning. Analyze market data to report on trends and make strategic recommendations for expanding CREATIVE GARAGEs market share in the film and digital media landscape.

Your responsibility:1. Managing entire Marketing activities of the company.2. Event Management and participation.3. Support the sales team.4. Public Relationship Management.5. Managing the company website.6. Updating and Developing of Product CatLog & Service CatLog, etc.7. Supervision of Creative Designer Team.8. Organize promotional events at trade shows and other venues, coordinating with our staff to ensure prompt delivery of materials and merchandise.9. Hire and train a team of marketing associates to coordinate events and conduct outside sales.10. Identify weaknesses in existing marketing campaigns and develop pragmatic solutions within budgetary constraints.11. Communicate with senior management about marketing initiatives and project metrics, as well as to brainstorm fresh strategies.12. Offline and Online Marketing

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