ZT

Zonaris Technologies

Chennai

159, 2nd Floor, Kp Towers, Arcot Road, Opposite to Forum Mall, Chennai, Tamil Nadu

  • Dear All
    Zonaris Technologies is having urgent opening for Female Customer Support Executive.
    Interested candidates can go for the post as per our requirement
    .
    Job Description
    Position : Customer Support Executive
    Languages : Tamil(Mandatory) , English and additional language is also preferable
    Roles and Responsibilities
    Answering calls politely and professionally to provide information about services and products.
    Keeping records of customer interactions and different transactions, recording details of complaints, comments, inquiries.
    Processing or taking orders, filling in forms and applications.
    Follow up to ensure that appropriate action has been taken on customer requests and complaints.
    Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification.
    Make reminder calls to clients, send follow-up emails and schedule appointments.
    Always check and ensure that Customer Service follow-up procedures are complete and meet time standards and regulations.
    Letting the customer know the cause of the problem and resolving the same with adequate information and help.
    Analyzing customer needs and recommending products based on those needs.

    More »
  • Industries we serve:

    Computer / IT

  • Skills/ Roles I hire for:

    Customer Support Executive, client services executive, client relation executive, Marketing Executive, sales, marketing, business development


We are currently hiring for (2 jobs)
  1. 0 - 1 yrs
  2. Chennai

Key Skills : Customer Support Executive, client services executive, client relation ...

  1. 0 - 1 yrs
  2. Chennai

Key Skills : Marketing Executive, sales, marketing, business development