Zentelex Pvt. Ltd.

Jadavpur, Kolkata

We are seeking a customer-focused Customer Care Executive to join our team. will be responsible for handling inbound and outbound customer interactions, addressing inquiries, and driving sales conversions through excellent service and communication.

Location: Kolkata (On-site) Job Type: Full-time Experience Level: 2+ years Salary: 1,80,000 - 3,60,000 per yearJob Overview:We are seeking a talented Full Stack Developer with expertise in C# and/or VB.NET to join our dynamic development team. The ideal candidate should have hands-on experience in developing high-performance applications, database integration, and implementing best coding practices. If you are passionate about .NET technologies, scalable software architecture, and collaborative development, we would love to hear from you!Key Responsibilities: Develop, maintain, and optimize web applications using .NET technologies. Translate project requirements into high-quality, functional applications. Write clean, scalable, and reusable code following best practices. Work with databases, particularly Microsoft SQL Server, and implement efficient data storage solutions. Develop and integrate RESTful APIs for seamless application functionality. Troubleshoot, debug, and resolve software defects and performance issues. Ensure code quality through testing, version control, and automation. Collaborate with cross-functional teams to design and implement new features. Stay updated with emerging technologies and industry best practices.Required Skills & Qualifications: Proficiency in C# and/or VB.NET with a strong understanding of their ecosystems. Solid experience in .NET Core / ASP.NET MVC framework. Strong grasp of Object-Oriented Programming (OOP) concepts. Hands-on experience with Microsoft SQL Server and database design. Proficiency in HTML, CSS, JavaScript, jQuery, and front-end frameworks (Angular, React, or Vue.js). Experience in RESTful API development and integration. Knowledge of fundamental software design principles for scalable applications. Understanding of version control systems (Git, SVN, or Mercurial). Experience with automated testing and unit testing frameworks.

Job Overview:We are looking for a dynamic and tech-savvy female candidate to join our team as a Client Relationship Executive. The ideal candidate should have a strong understanding of website development, digital marketing, and IT support. This role requires excellent communication skills in English, the ability to interact with clients effectively, and proficiency in MS Office for administrative tasks.Key Responsibilities: Client Interaction Handle calls and communicate with potential and existing clients to understand their requirements and promote our services. Service Consultation Explain and consult clients about our services, including website design & development, digital marketing, and IT solutions. Lead Generation & Follow-ups Engage with leads, schedule meetings, and maintain follow-ups to convert inquiries into business. Technical Support & Coordination Provide basic IT support related to website management, digital marketing insights, and admin tasks. Administrative Support Manage documentation, reports, and client databases using MS Office (Excel, Word, Outlook, PowerPoint). Collaboration Work closely with the sales and technical teams to ensure smooth project execution and client satisfaction.Required Skills & Qualifications: Fluent in English Excellent verbal and written communication skills. Technical Knowledge Basic understanding of website development, digital marketing (SEO, social media, PPC), and IT support. Client Handling Skills Strong ability to engage with clients, explain technical services, and maintain professional relationships. MS Office Proficiency Good knowledge of Excel, Word, PowerPoint, and Outlook for administrative work. Experience Minimum 1 year of experience in client interaction, IT support, or digital marketing. Multitasking & Problem-Solving Ability to manage multiple client inquiries and administrative tasks efficiently.