Winborn

Kalamboli, Navi Mumbai

- Oversee daily operations of the team: As a Team Lead Operations, you will be responsible for supervising and managing the daily activities of the team to ensure smooth functioning and achievement of operational goals.- Train and develop team members: You will train and mentor team members to enhance their skills and knowledge, setting clear expectations and providing feedback to facilitate their growth and development.- Implement process improvements: You will identify areas for process improvement and implement changes to streamline operations, increase efficiency, and drive continuous improvement within the team.- Monitor team performance: You will track and monitor team performance against key metrics and KPIs, taking corrective action where necessary to ensure targets are met and quality standards maintained.- Foster a positive team culture: As a Team Lead, you will create a positive and motivating work environment for team members, encouraging collaboration, communication, and a strong team spirit.Required Skills and Expectations:1. Bachelor's degree in Business Administration or a related field.2. Proven experience in a leadership role, preferably in operations management.3. Strong analytical and problem-solving skills.4. Excellent communication and interpersonal abilities.5. Ability to prioritize tasks and delegate effectively.6. Proficiency in MS Office applications.7. Knowledge of relevant industry regulations and best practices.

Hiring Quality Analyst(Insurance Outbound Sales) Navi Mumbai Ghansoli Salary: Up to 3.80 LPAWe are looking for an experienced Quality Analyst with a background in Life Insurance outbound sales. The role involves call audits, quality monitoring, feedback, and process improvement to ensure high performance and compliance standards. Experience Required: 1+ year