Waxride

Chennai, Tamil Nadu

We are looking for an organized and personable individual to assist with the critical day-to-day tasks of the sales team. You will train, lead, and motivate our Customer Success team.Responsibilities:Lead individual contributors to our customer's success on a daily basis and be responsible for 121, training, development, and reviews.Manage the flow of day-to-day operations by performing HR functions and providing team members with leadership and guidance.Ensure all sales pipelines are up to date, including tasks, calls, and appointments.Accurately taking notes on each sales call and ensuring that those notes are included in the appropriate contract record; keeping the team informed of all client communications and organizational changes; successfully assisting our end users in achieving subscription success with their expert manpower, and supporting and coaching team members to achieve the same level of success.Developing and implementing plans for team member developmentFull customer management (emails, phone calls, reports, and bill payments) Talk to the business owner or decision maker and explain our partnership offer with effective communication skills over the phone.Follow up with partners on payments and set up a review meeting with the board of directors.superior phone and writing skills when dealing with higher-level executives such as business owners and decision-makers.Provide regular revenue forecasting and sales activity reports to your leadership team.Enter all customer contacts into the CRM system.Follow up to review emails, contracts, necessary information, payments, and schedule calls with the business leader.Requirements for qualifications and characteristicsA bachelor's or master's degree, or equivalent experience, is required.3-5 years of cumulative management experience is preferred, with a minimum of 2 years in customer service, sales, or telemarketing.Demonstrated knowledge of human resource functions such as hiring,