Waveline Sports Pvt Ltd.

Navi Mumbai, Maharashtra

Job Description; CUSTOMER RELATIONSHIP EXECUTIVE (Navi Mumbai)We are interested in hiring a dedicated and hardworking individual as a CRM.The main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a CRM, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customers requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis.Roles and Responsibilities: -Answering phones and explaining the coaching offered by the company.Contacting existing customers as well as prospective customers.Obtaining customer information and other relevant data.Asking questions to the customer and understanding their specifications.Resolving queries and issues related to the services.Making recordings of all the sales phone calls and sales deals.Taking and processing orders in a professional manner.Maintaining the database of the customers on a regular basis.Suggesting solutions based on customers needs and requirements.

Teaching swimming techniques, swimming strokes, and water safety rules to students with varying swimming abilities.Assisting more experienced swimmers to enhance their swimming abilities.Assessing the progress of students and adjusting teaching programs accordingly.Monitoring students to prevent accidents and injuries.Implementing ground rules for each swim session.Planning swimming lessons that take into account students abilities and progressive development.Identifying incorrect swimming techniques and correcting students accordingly.