Walkin Educate Pvt Ltd

Mumbai, Maharashtra

We are looking for a motivated and friendly Receptionist Cum Telecaller to join our team in Mumbai. The ideal candidate should have 1 to 2 years of experience and a minimum education of 12th grade. This part-time position will require you to work from our office.**Key Responsibilities:**- **Front Desk Management:** Greet visitors warmly and manage the reception area to create a positive first impression for customers and clients.- **Handling Incoming Calls:** Answer phone calls promptly, provide information, and direct calls to the appropriate departments or individuals, ensuring efficient communication.- **Telecalling Activities:** Reach out to prospective clients and existing customers to promote our services, gather feedback, and handle inquiries professionally.- **Appointment Scheduling:** Manage calendars by scheduling and confirming appointments for staff and ensuring that all involved parties are informed.- **Maintaining Records:** Keep accurate records of calls made, messages received, and visitor logs, ensuring easy access to important information.**Required Skills and Expectations:**- **Communication Skills:** You must possess excellent verbal and written communication skills to engage with clients and colleagues effectively.- **Customer Service Orientation:** A friendly and approachable manner is essential as you will be the first point of contact for clients.- **Organizational Skills:** Strong organizational abilities are needed to manage calls, appointments, and administrative tasks efficiently.- **Basic Computer Skills:** Proficiency in using computers and office software is expected to perform tasks related to scheduling and data entry.If you meet these requirements and are eager to contribute as part of our team, we encourage you to apply.