VTP Group

Pune, Maharashtra

Lead generation through calls. Handle Customer queries & Outbound/Inbound Calls. Convert the lead to prospect & pass it on to Sales. Daily updating of leads on the CRM. Assisted buying experience at the site. Energetic, self-motivated, able to work independently under pressure. Fluent in English communication.

1) Identify outstanding account receivables.2) Contacting customers and informing them of their overdue bills.3) Resolve customer credit issues.4) Process payments and refunds5) Resolve billing and customer credit issues.6) Doing payment follow-up.7) Collection of cheques.8) Collection of documents from clients.9) Distributing invoice to clients.10) Handling documents properly.