Vidal Health Insurance

Gurgaon Sector 19

Job descriptionVidal Health TPA is hiring for Team Lead-CRM for Gurgaon LocationWork from Office onlyJob Description:This is for CRM executives /TLs Job Description1. Attending queries, Providing Customer Support and service via E-Mail (90%) and calls (10%).2. Coordinating with internal teams and departments.3. Reporting to heads and other internal teams.4. Excellent communication and logical thinking is the priority.5. Dealing with patients health care related documents.6. Entering accurate information into the application defined by the organization.7. Inform providers as needed and file completed precertification requests as per procedures.8. Maintaining daily excel, maintenance for the cases received and processedCan connect on 99710 06988 for more detailsJob Type: Full-time