Venkateswaraa Insulation

Porur, Chennai

We are seeking a highly skilled and experienced Senior Quality Engineer to oversee and enhance quality assurance processes in our automotive development line. This role involves collaborating with cross-functional teams to ensure the highest quality standards, streamline production, and drive continuous improvement.As a Senior Quality Engineer, you will be pivotal in maintaining compliance with industry standards and optimizing product reliability, ensuring we exceed customer expectations.Key ResponsibilitiesDevelop, implement, and maintain quality assurance systems and standards for automotive production lines.Lead root cause analysis, troubleshooting, and resolution of quality-related issues.Monitor and audit production processes to ensure compliance with ISO/TS/IATF standards.Collaborate with design, engineering, and production teams to ensure manufacturability and product consistency.Conduct statistical analysis (SPC, FMEA, etc.) and implement corrective/preventive actions to enhance product quality.Drive supplier quality development initiatives to ensure incoming materials meet required specifications.Lead internal and external quality audits; manage non-conformance reports and corrective actions.Train and mentor junior team members in quality systems and methodologies.

Key ResponsibilitiesMake outbound calls to prospective customers from provided contact lists.Present and explain company products/services to potential clients.Generate leads, schedule appointments, or close sales over the phone.Answer customer queries and address their concerns in a professional manner.Maintain accurate records of calls, customer details, and outcomes in the CRM system.Achieve daily, weekly, and monthly call and sales targets.Collaborate with the sales and marketing teams to improve outreach strategies.RequirementsEducation: High school diploma or equivalent; a degree is a plus.Experience: Prior telemarketing, customer service, or sales experience preferred but not mandatory.Skills:Strong verbal communication and active listening skills.Confidence in speaking to diverse customers over the phone.Ability to handle objections and rejections positively.Goal-oriented with excellent time management.Proficiency in basic computer applications (MS Office, CRM tools).Languages: English, Tamil, Hindi, etc.,