Vatslya Digital Data Solutions

Civil Lines, Lucknow

Vatsalya Digital Data Solutions is a Pioneer in Ayodhya in Digital Industry. We deal in multiple IT solutions including IT Consultation, Data Management & Analysis, Android Development, Website Development, Digital Marketing, Graphic Designing, Business Process Outsourcing (BPO) and so on.1. Manage large amounts of inbound and outbound calls in a timely manner. Obtains client information by answering telephone calls; interviewing clients; verifying information. Follow communication scripts when handling different topics. Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives. Seize opportunities to upsell products when they arise. Build sustainable relationships and engage customers by taking the extra mile. Keep records of all conversations in our call center database in a comprehensible way. Frequently attend educational seminars to improve knowledge and performance level. Meet personal/team qualitative and quantitative target.

Business process outsourcing , Command over English, Handles calls from customers and clients, Taking responsibilities ,Problem Solving.

Hiring for 10 Survey Campaign Jobs in Civil Line, Faizabad with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary with Good knowledge in Interpersonal Skills,Problem Solving,Leadership Skills,Customer Relationship,Team Management Skills etc.

As a Survey Specialist, you will be responsible for designing, conducting, and analyzing surveys to gather insights and feedback from various target audiences.

Vatsalya is a well-established UK process BPO in AyodhyaWe are looking for a quality/compliance manager for our international voice process Priority to female candidateMust have at least 6 months of experience in any international process (UK/US preferred)Work from office in Ayodhya.5 days working.

About the jobKey responsibilities:1. Advisors will be responsible to connect with the end customer/prospect based in UK through calls, emails and texts.2. Advisor will act as a bridge between our client (partner) and the end customer.3. Advisor has to generate leads through the process that qualifies on all decided parameters.4. To discuss operational challenges with the management and help finding resolutions.Must haves:- Good command over spoken and written English.- Good time management skills.- Should be a team player.- Honesty and dedication towards work.- A zest to learn new skills.Skill(s) requiredBritish EnglishMS-Office