Upsist Inc

Amritsar Bypass Road, Jalandhar

We are looking for a Sales Support Executive to join our team in Jalandhar. The ideal candidate will have 1 to 2 years of experience and will work from home to support our sales team effectively.**Key Responsibilities:**- **Customer Interaction:** Communicate with customers via phone and email to respond to inquiries, provide product information, and assist with orders, ensuring excellent customer service.- **Sales Coordination:** Assist the sales team in managing customer accounts by processing orders, tracking shipments, and updating CRM systems to keep accurate records of sales activities.- **Reporting:** Prepare and analyze sales reports to provide insights for the sales team, helping to identify trends and areas for improvement in performance.- **Documentation Management:** Maintain organized records of sales transactions and customer interactions to ensure that all information is easily accessible and accurate.- **Collaboration:** Work closely with other departments, such as finance and logistics, to ensure smooth order fulfillment and effective communication across teams.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, to interact effectively with customers and team members. Proficiency in Microsoft Office and CRM software is essential for managing data and generating reports. An organized, detail-oriented approach is required to handle multiple tasks efficiently. A positive attitude and the ability to work independently are crucial, as this role is remote. Teamwork and problem-solving skills will also greatly enhance your success in this position.