Understanding customer requirements and closing sales. Generating the need for financial products in prospects and helping them in getting the best products out of all those available. Supporting a range of financial products over the phone. Becoming a SPOC from the filing of the application till its disbursal. Ability to learn about products and describe/explain them to prospective customers. Responding in a timely and effective manner to all for internal communication. Ability to communicate effectively in English & Hindi language