Udan Airways Services

Noida Sector 63

The Airport Ground Staff position is a crucial role that ensures the smooth operation of services at the airport. This job is located on the Lucknow Allahabad Road and is open to freshers who have completed their 12th grade. The work is full-time and performed in an office environment at the airport.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in procedures, provide flight information, and ensure a pleasant travel experience.- **Baggage Handling:** Safely manage and transport passenger luggage from check-in to the aircraft and vice versa, ensuring it reaches the correct destination.- **Customer Service:** Address passenger inquiries and concerns, providing solutions to create a positive image for the airport and airline.- **Flight Coordination:** Work with airline staff to confirm and announce flight timings, gate changes, and boarding schedules.- **Safety Compliance:** Follow airport safety regulations and protocols to maintain a secure environment for both passengers and staff.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact effectively with passengers and team members. A friendly attitude is essential for providing outstanding customer service. Attention to detail is necessary for managing tasks like baggage handling and flight coordination accurately. Basic computer skills are required for handling check-in systems and managing passenger data. Teamwork is important, as you will collaborate with various airport staff and departments to ensure operations run smoothly. Flexibility and the ability to work in a fast-paced environment are also expected.