Trupoint IT and Consulting Pvt. Ltd.

Vashi, Mumbai

Requirements:Previous customer service experienceExcellent written and verbal communication skillsGood listening skillsMust be able to understand issue, help create solutionsflexibility to work in rotational shifts and weekly offsFlexibility to travel on his own during day shiftsPositive attitude, self motivated and ability to work in a fast paced environmentRoles and responsibilities:Be a first point of contact to handle and resolve customer complaints.Research information and troubleshoot problems using available resources.Getting deep into issues and providing efficient solution with help of the internal team.Monitoring loads on the application system.Email communication and follow ups.Job Type: Full-timeSalary: 20,000.00 - 40,000.00 per monthSchedule:Rotational shiftSupplemental pay types:Performance bonusAbility to commute/relocate:Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)Education:Higher Secondary(12th Pass) (Preferred)Experience:total work: 1 year (Preferred)Customer service: 1 year (Preferred)Language:English (Preferred)Hindi (Preferred)Work Location: In person