The Universal Business Hub

Kalyani Nagar, Pune

Job Description: We are seeking dedicated candidates with fluent English-speaking skills to manage customer inquiries and provide assistance over the phone in an international voice process. This is an on-site role during night shifts.Key Responsibilities:Handle inbound and outbound customer calls efficiently.Provide accurate information and resolve customer queries.Maintain professionalism and empathy in all interactions.Follow up to resolve customer concerns promptly.Requirements:Fluency in English.Previous customer service or call center experience (preferred but not required).Willingness to work from the office during night shifts (8:30 PM to 5:30 AM).Strong communication and problem-solving skills.Additional Details:Shift: 8:30 PM to 5:30 AMDays Off: Fixed Saturday and SundayNote: No cab facilities provided.If youre passionate about customer service and comfortable with night shifts, we encourage you to apply!If interested, please reply to this message.