The Professional World Hair and Spa Pvt. Ltd

Okhla, Delhi

Key Responsibilities:Platform Management: Oversee day-to-day operations of multiple online platforms (Zepto, Blinkit, RK World, Amazon, etc.) ensuring that product listings, pricing, promotions, and stock levels are accurate and up to date.Sales Strategy Development: Develop and implement strategies to drive online sales and increase the companys presence on eCommerce platforms. Monitor performance metrics, sales trends, and customer behavior to identify growth opportunities.Product Listing Optimization: Regularly review and optimize product titles, descriptions, images, and keywords to ensure they align with platform standards and customer search behavior.Inventory & Order Management: Coordinate with the logistics and warehouse teams to manage product availability, stock levels, and timely order fulfillment across all online channels.Promotions & Campaigns: Plan, execute, and optimize online marketing campaigns, flash sales, discounts, and promotional offers to increase customer acquisition and retention.Customer Engagement: Monitor customer reviews, feedback, and inquiries to ensure prompt responses and maintain high customer satisfaction levels. Work with customer service to resolve any issues promptly.Analytics & Reporting: Track and analyze key performance metrics like conversion rates, traffic, customer acquisition cost, and ROI on campaigns. Generate detailed reports to provide insights into platform performance and suggest improvements.Collaboration: Work closely with marketing, product, and logistics teams to align online strategies with business goals. Coordinate with external vendors and platform support teams as necessary.Competitor Analysis: Keep track of competitor activities, trends in the eCommerce industry, and new opportunities to enhance business growth on different online platforms.

Key Responsibilities:Platform Management: Oversee day-to-day operations of multiple online platforms (Zepto, Blinkit, RK World, Amazon, etc.) ensuring that product listings, pricing, promotions, and stock levels are accurate and up to date.Sales Strategy Development: Develop and implement strategies to drive online sales and increase the companys presence on eCommerce platforms. Monitor performance metrics, sales trends, and customer behavior to identify growth opportunities.Product Listing Optimization: Regularly review and optimize product titles, descriptions, images, and keywords to ensure they align with platform standards and customer search behavior.Inventory & Order Management: Coordinate with the logistics and warehouse teams to manage product availability, stock levels, and timely order fulfillment across all online channels.Promotions & Campaigns: Plan, execute, and optimize online marketing campaigns, flash sales, discounts, and promotional offers to increase customer acquisition and retention.Customer Engagement: Monitor customer reviews, feedback, and inquiries to ensure prompt responses and maintain high customer satisfaction levels. Work with customer service to resolve any issues promptly.Analytics & Reporting: Track and analyze key performance metrics like conversion rates, traffic, customer acquisition cost, and ROI on campaigns. Generate detailed reports to provide insights into platform performance and suggest improvements.Collaboration: Work closely with marketing, product, and logistics teams to align online strategies with business goals. Coordinate with external vendors and platform support teams as necessary.Competitor Analysis: Keep track of competitor activities, trends in the eCommerce industry, and new opportunities to enhance business growth on different online platforms.

KRAs (R&D) Study about Formulation, Certification, Approvals (Product) Product Development (As per Benchmark) New Formulation & Development (Cosmetics & Pharma products) according to Need .As per Regulations. Material collection from vendors (Sampling). Versed in Respective Documentation (Stability Protocol & Related Documents, Specifications, MFR, BMR, BPR, etc.) Literature Search For new and existing Formulation. Material Collection (Sampling) as per requirement & Vendor interaction. In house stability check of every product (R&D Trial Batch). Quality assurance & sampling of every simultaneous batches. Cost optimisation & breakup of all formulated products. Maintaining complete documentation of all existing and new products. Vendor factory visit for QA and pilot batches. Literature search and Market analysis for NPD. Purchase Order Creation. New Vendor development for quality optimization. Direct involvement in new product development process. Process validation at every step.KRA (NPD)Number - 9319054933

Job Overview:The Business Development Executive (Franchise Sales) is responsible for identifying, engaging, and onboarding potential franchisees. This role involves nurturing relationships with prospective franchise partners, providing information about franchise opportunities, conducting meetings, and managing the sales process through to the successful signing of franchise agreements.Key Responsibilities:Lead Generation & Prospecting:Identify and target potential franchisees through various channels (online platforms, trade shows, referrals, networking events, etc.).Qualify and assess leads for financial stability, entrepreneurial skills, and alignment with the brands values and objectives.Franchise Sales Process:Conduct initial inquiries, franchise presentations, and follow-up meetings to educate prospects on the franchise business model.Provide clear and detailed information on franchise opportunities, benefits, and financial requirements.Guide prospects through the application process, including submitting necessary documents and meeting legal and financial criteria.Relationship Management:Build and maintain strong relationships with prospective and current franchisees.Act as the primary point of contact for all franchise inquiries and support through the sales cycle.Communicate clearly with prospects, providing them with timely updates on the status of their application and addressing any concerns.Negotiation & Closing:Negotiate terms and conditions of the franchise agreement in alignment with company policies and strategic goals.Drive the closing process by ensuring that all paperwork and legalities are completed efficiently.Market Research & Strategy:Research and analyze market trends, competitor activity, and potential franchise growth areas.Collaborate with the franchise marketing team to develop and refine lead generation campaigns.Reporting & Documentation:Number - 9319054933

Job Overview:The Company Secretary plays a key role in ensuring the company complies with all legal, regulatory, and corporate governance requirements. This position is vital for managing the relationship between the board, the shareholders, and other stakeholders. The Company Secretary ensures the smooth functioning of the board and maintains the integrity of corporate governance practices.Key Responsibilities:Corporate Governance:Advise the board of directors on governance practices and regulatory requirements.Ensure that board members are aware of and adhere to their legal duties, responsibilities, and obligations.Draft, review, and implement policies related to corporate governance, ethics, and compliance.Board Meetings & Administration:Organize and manage the logistics of board meetings, annual general meetings (AGMs), and other shareholder meetings.Prepare agendas for meetings, ensuring that relevant documents and reports are distributed in advance.Attend meetings, take minutes, and ensure the timely circulation of meeting minutes and action points.Ensure that decisions made by the board are properly documented and executed.Regulatory Compliance & Legal Obligations:Ensure the company complies with all local, state, and federal laws, as well as industry regulations.Maintain statutory registers and records, such as the register of shareholders, directors, and resolutions.File statutory returns with relevant authorities, such as the Registrar of Companies, tax authorities, and other regulatory bodies.Liaise with external auditors and legal advisors on matters related to compliance, reporting, and governance.Corporate Documentation & Reporting:Draft, review, and manage legal documents, including contracts, agreements, and corporate filings.Ensure accurate filing of corporate documents, ensuring compliance with all relevant regulatory requirements.Oversee the preparation and filing of annual reports, financial statements, and other requ